March 15, 2003 - Meeting Captioning

1 WELCOME TO THE COCHLEAR IMPLANT

2 GROUP MARCH MEETING. WE ARE VERY HAPPY

3 TO HAVE YOU JOIN US.

4 CAROL: CAN EVERYONE HEAR ME

5 RIGHT NOW? I WANT TO MAKE SURE THAT

6 EVERYONE WHO HAS A NEED TO SEE THE

7 CAPTIONING IS SITTING IN A PLACE WHERE

8 THEY CAN EASILY SEE IT. AND I GUESS MY

9 REQUEST WOULD BE IF THERE IS ANYONE

10 SITTING AROUND THE TABLE WHO DOES NOT

11 NEED THE CAPTIONING, YOU MIGHT WANT TO

12 ASK AROUND AND SEE IF THERE'S SOMEONE

13 WHO CAN'T SEE IF THEY WOULD LIKE TO

14 MOVE UP TO THE TABLE. SO WHO HERE DOES

15 NOT HAVE AN IMPLANT? (HANDS RAISED.)

16 THIS IS A WONDERFUL TURN OUT.

17 AND I'M REALLY PLEASED. BUT IT DOES

18 ALSO SOMETIMES CREATE SOME CHALLENGES

19 FOR US THAT ARE USING THE REALTIME

20 CAPTIONING.

21 CAN EVERYBODY SEE BOTH SCREENS?

22 CAROL: WHILE EVERYONE IS

23 GETTING SET UP HERE, I JUST WANT -- I

24 HAVE A COUPLE OF HOUSE KEEPING TYPE

25 THINGS THAT I WANT TO MENTION. THE

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

2

1 FIRST THING I WANT TO MENTION IS I WANT

2 EVERYONE TO HAVE A NAME TAG BECAUSE IT

3 HELPS ME ATTACH A FACE TO A NAME. SO

4 THIS IS VERY IMPORTANT. THERE ARE

5 GOING TO BE TWO SHEETS OF PAPER GOING

6 AROUND THE ROOM.

7 AUDIENCE PARTICIPANT: COULD YOU

8 MOVE BACK A LITTLE BIT BECAUSE WE CAN'T

9 SEE THE SCREEN?

10 CAROL: JUST A MINUTE. IS THAT

11 BETTER?

12 AUDIENCE PARTICIPANT: THAT'S

13 MUCH BETTER. THANKS.

14 CAROL: I KNOW BETTER, BUT I WAS

15 SHORT ON THE CORD. OKAY. THERE'S TWO

16 SHEETS OF PAPER THAT ARE CIRCULATING

17 THIS ROOM. ONE OF THEM IS A SIGN IN

18 SHEET THAT IS REQUIRED BY THE CENTER

19 HERE WHO WE ARE BLESSED WITH THEIR

20 SUPPORT FOR MAILING AND WHO ALSO

21 PROVIDE THIS ROOM FOR US. THEY NEED

22 SOME DEMOGRAPHIC INFORMATION SO YOU

23 WILL BE SIGNING TWO SHEETS OF PAPER. 1

24 PIECE IS WHITE. AND THAT'S THE ONE FOR

25 THE CENTER FOR DEAF AND HARD OF

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

3

1 HEARING. AND I ASK THAT EVERYONE SIGN

2 IT EVEN IF YOU'RE NOT SOMEONE WITH AN

3 IMPLANT. NO. 2, THERE'S GOING TO BE A

4 PIECE OF PAPER CIRCULATING THAT IS A

5 COLOR OF THE MEETING ANNOUNCEMENTS,

6 THAT BRIGHT PINK. THERE WILL BE ONE

7 CIRCULATING. I DON'T HAVE IT SET UP

8 JUST YET. WE WILL BE ASKING FOR YOUR

9 NAME AND ADDRESS, E-MAIL ADDRESS, IF

10 YOU HAVE ONE, AND ALSO IF YOU HAVE OR

11 DON'T HAVE AN IMPLANT BECAUSE WE WANT

12 TO KNOW WHO MIGHT NEED SOME SUPPORT,

13 WHO MAY NEED MORE INFORMATION FOR

14 FOLLOW-UP.

15 AND ALSO THE LAST THING WE'LL BE

16 USING THIS LIST TO BUILD ON OUR

17 DATABASE TO LET YOU KNOW OF FUTURE

18 MEETINGS. SO IF YOU WANT TO BE

19 NOTIFIED OF FUTURE MEETINGS, I ALSO

20 WANT IT FOR THAT REASON IF YOU'RE A NEW

21 COMER. SO HAVING SAID ALL THAT, I

22 FIRST OF ALL WANT TO WELCOME ALL OF YOU

23 AND THANK FOR COMING ON SUCH A NICE DAY

24 THAT WE'VE ALL BEEN WAITING FOR THIS

25 WARM WEATHER. AND FOR COMING INTO THIS

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

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1 WARM ROOM. AND I HOPE YOU FIND THE

2 INFORMATION TODAY HELPFUL. THE REASON

3 WE DECIDED ON THIS TOPIC IS THAT SO

4 MANY PEOPLE HAVE BENEFITED FROM THEIR

5 IMPLANTS. BUT THERE'S ALSO WAYS IN

6 WHICH WE CAN MAXIMIZE OUR HEARING IN

7 CERTAIN SITUATIONS.

8 SO TODAY WE ARE VERY FORTUNATE

9 TO HAVE WITH US AS OUR SPEAKER KATHY

10 ALLEN. KATHY WE HAVE MET BEFORE. SHE

11 WAS HERE IN SEPTEMBER WITH JEFF, OUR

12 REGIONAL COCHLEAR AMERICAS REGIONAL

13 MANAGER WAS HERE DOING A PRESENTATION.

14 AND KATHY WAS HERE AS A VOLUNTEER

15 ADVOCATE. WELL, TODAY SHE IS HERE AS A

16 CENTER REGION CONSUMER ADVOCATE. AND

17 SHE IS RESPONSIBLE FOR HOW MANY STATES

18 ARE IN THE REGION?

19 KATHY: 8.

20 CAROL: 8 STATES. SHE COVERS

21 EIGHT STATES IN THE CENTRAL REGION OF

22 OUR COUNTRY. AND SHE WORKS WITH THE

23 AUDIOLOGISTINGS IN THE VARIOUS CENTERS.

24 HER PRIMARY FOCUS IS ON CURRENT

25 IMPLANT RECIPIENTS AND POTENTIAL

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

5

1 RECIPIENTS. BUT HER PRESENTATION

2 TODAY IS GEARED TO ANYONE WHO HAS AN

3 IMPLANT REGARDLESS OF WHAT BRAND YOU

4 HAVE. MANY OF THE TIPS THAT WILL WORK

5 FOR ONE IMPLANT SYSTEM WILL QUITE OFTEN WITH ANOTHER.

6 THERE MIGHT BE SOME FINE TECHNOLOGICAL

7 DETAILS THAT MIGHT BE DIFFERENT. BUT I

8 THINK WE'RE SAFE IN SAYING WITH THE

9 EXCEPTION OF THE TELECOIL WHICH IS ONLY

10 AVAILABLE ON THE NUCLEUS PRODUCT 3* G.

11 I'M HOPING WE WILL GET TO SOME COPING

12 STRATEGIES AND SOME OF THE THINGS WE'VE

13 LEARNED IN SHHH. THINGS WE CAN DO IN A

14 NON-TECHNICAL KIND OF A WAY. SIMPLY

15 STRATEGIES YOU CAN USE TO IMPROVE YOUR

16 HEARING IN GENERAL IN DIFFERENT

17 SITUATIONS. SO I AM GOING TO TURN IT

18 OVER TO KATHY. AND WE'LL BE TALKING

19 ABOUT A BUNCH OF DIFFERENT THINGS. AND

20 AFTERWARDS WE'LL HAVE A LITTLE HANDS-ON

21 TRIAL WHERE YOU CAN ACTUALLY TRY SOME

22 OF THESE THINGS OUT. SO WE HOPE WE'VE

23 LEFT ENOUGH TIME FOR THAT.

24 KATHY: THANK YOU, CAROL. OKAY.

25 IF I STAND HERE, CAN EVERYBODY SEE ME?

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

6

1 IF YOU CAN'T UNDERSTAND ME AT ANY TIME

2 DURING THIS PRESENTATION, PLEASE RAISE

3 YOUR HAND AND SAY PLEASE REPEAT THAT.

4 I LOVE -- I WANT EVERYBODY TO HEAR WHAT

5 I HAVE TO SAY. SO FIRST OF ALL, THANK

6 YOU FOR INVITING ME HERE TODAY TO TALK

7 WITH ALL OF YOU, ESPECIALLY ON A

8 BEAUTIFUL AFTERNOON WITH THE WARM

9 WEATHER, THE 1ST TIME WE'VE HAD ALL

10 WINTER I BELIEVE. AND YOU'RE GOING TO

11 COME SIT IN HERE IN A ROOM FOR TWO

12 HOURS TO LISTEN TO ME. I'M HONORED.

13 SO IT'S NICE TO SEE SOME FAMILIAR FACE

14 HERE AGAIN FROM WHEN I WAS HERE ABOUT

15 SEVEN MONTHS AGO. AND NOW I AM ACTIVE

16 IN MY JOB AS A CONSUMER ADVOCATE WITH

17 COCHLEAR. I HAVE TO SAY THAT IT'S MY

18 DREAM JOB, AND I LOVE DOING IT. AND

19 TALKING TO PEOPLE WHO HAVE THE IMPLANT,

20 TALKING TO PEOPLE WHO ARE THINKING

21 ABOUT GETTING THE IMPLANT IS JUST THE

22 MOST REWARDING EXPERIENCE THAT I COULD

23 HAVE IN THIS LIFETIME. I DO NOT FEEL

24 LIKE I AM WORKING. NOW, THEY SAY IF

25 YOU LOVE WHAT YOU DO, AND YOU DO WHAT

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

7

1 YOU LOVE, YOU'LL NEVER WORK ANOTHER DAY

2 IN YOUR LIFE. AND I HAVEN'T WORKED A

3 DAY SINCE SEPTEMBER THE 9TH OF LAST

4 YEAR. SO FOR THOSE OF YOU WHO DON'T

5 KNOW ME, I HAVE A COCHLEAR IMPLANT

6 MYSELF. I HAVE THE NUCLEUS 24, THE

7 STRAIGHT ARRAY. AND I'VE HAD IT FOR

8 THREE YEARS. IS THAT OKAY? THAT'S

9 BETTER? AND I WAS BORN WITH A PROFOUND

10 HEARING LOSS AND RAISED IN AN ORAL

11 ENVIRONMENT. I WENT TO A NORMAL PUBLIC

12 SCHOOL AND SAT IN THE FRONT OF THE

13 CLASSROOM AND LIP READ THE TEACHER AND

14 WENT TO SPEECH THERAPY EVERY DAY.

15 UNTIL, OH, HIGH SCHOOL AND THEN MAYBE

16 TWICE A WEEK. SO I'VE HAD QUITE AN UP

17 BRINGING AND DECIDED TO GET MY IMPLANT

18 WHEN MY FATHER -- ACTUALLY HE'S ALWAYS

19 SEARCHING FOR THE CURE. SO I MADE A

20 BET WITH HIM THAT I WOULD BE TURNED

21 DOWN FOR THE IMPLANT, THAT I WAS TOO

22 DEAF FOR IT. SO I WOULD GO TO THE

23 EVALUATION FOR HIM JUST TO LET HIM BE

24 QUIET AND LET ME BE DEAF. BUT WHEN I

25 WENT, I FOUND OUT EVERYTHING I HEAR AND

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

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1 UNDERSTOOD WAS FALSE. THAT I WAS NOT

2 GOING TO HAVE A HOLE IN MY HEAD AND

3 THAT I COULD GO SWIMMING AND CONTINUE

4 TO PLAY SPORTS. SO I WAS ALL EXCITED.

5 AND I DECIDED TO GET MY IMPLANT. AND I

6 HAVE TO SAY IT'S ONE OF THE BEST THINGS

7 THAT I HAVE EVER DONE IN MY LIFE.

8 SO HOW MANY OF YOU IN HERE HAVE

9 COCHLEAR IMPLANTS? (HANDS RAISED) WOW.

10 HOW MANY OF YOU IN HERE ARE THINKING

11 ABOUT GETTING A COCHLEAR IMPLANT?

12 (HANDS RAISED) TWO PEOPLE. AND HOW

13 MANY OF YOU ARE SUPPORTERS, FRIENDS,

14 FAMILY MEMBERS OF SOMEONE WHO HAS A

15 COCHLEAR IMPLANT? (HANDS RAISED)

16 GREAT. THAT'S GREAT. YOU HAVE AN

17 IMPLANT?

18 AUDIENCE PARTICIPANT: YES, I

19 DO.

20 KATHY: THAT'S GREAT. SO IT'S

21 NICE TO SEE ALL OF YOU HERE. HOW MANY

22 OF YOU USE ASSISTIVE LISTENING DEVICES?

23 (HANDS RAISED) OKAY. HOW MANY OF YOU

24 KNOW WHAT ASSISTIVE LISTENING DEVICES

25 CAN DO TO HELP YOU HEAR BETTER? (HANDS

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

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1 RAISED). SO I'M SURE THERE'S MANY

2 TIMES WHEN YOU'RE IN A NOISY RESTAURANT

3 OR CROWDED FAMILY CONVERSATION EVEN

4 WITH YOUR IMPLANT YOU MIGHT -- IT'S SO

5 MUCH BACKGROUND NOISE THAT YOU DON'T

6 UNDERSTAND WHAT'S GOING ON. DO YOU

7 HAVE THAT FEELING SOMETIMES? I DO.

8 DID YOU KNOW THAT THERE'S SOMETHING

9 THAT YOU CAN DO SO THAT YOU DON'T HAVE

10 TO MISS OUT ON THOSE CONVERSATIONS

11 ANYMORE? WELL, THERE IS. THERE'S

12 QUITE A FEW OPTIONS THAT WE ALL HAVE.

13 AND I'M HERE TO TALK TO YOU ABOUT THOSE

14 TODAY. SO IF YOU BEAR WITH ME, I'M

15 GOING TO TALK FOR MAYBE 30, 40 MINUTES

16 AND THEN I'M GOING TO GIVE YOU A LOT OF

17 TIME TO ASK QUESTIONS. AND THEN I

18 BROUGHT SOME TOYS TO PLAY WITH SO YOU

19 CAN LISTEN TO THE MUSIC WITH MY HEAD

20 PHONES AND TRY SOME OF THESE CORDS AND

21 ASK ME QUESTIONS THAT MIGHT HELP YOU AT

22 A HOME. YOU HAVE TO BEAR WITH ME. MY

23 REMOTE CONTROL DOESN'T WORK. I HAVE A

24 OLD COMPUTER AND A NEW PROJECTOR. THE

25 GOAL OF ASSISTIVE LISTENING TECHNOLOGY IS

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

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1 WHAT WE WANT TO DO IS WE WANT TO

2 INCREASE THE SIGNAL TO THE NOISE RATIO

3 SO THE INDIVIDUAL WITH THE HEARING LOSS

4 IS ABLE TO HEAR THE SPEAKER ABOVE THE

5 LEVEL OF THE BACKGROUND SOUND.

6 AUDIENCE PARTICIPANT: COULD I

7 JUST INTERRUPT YOU FOR A SECOND? IS IT

8 BETTER WITH THE LIGHTS OFF OR SHOULD WE

9 LEAVE THEM ON?

10 AUDIENCE PARTICIPANT: LEAVE

11 THEM ON.

12 AUDIENCE PARTICIPANT: ANYBODY

13 WANT THE LIGHTS ON?

14 KATHY: HOW MANY WANT THE LIGHTS

15 ON OR OFF?

16 CAROL: I THINK MOST PEOPLE ARE

17 SAYING ON -- LET'S TAKE A VOTE WHO

18 WANTS THEM ON? (HAND RAISED) WHO WANTS

19 THEM OFF? (HANDS RAISED).

20 CAROL: I THINK WE HAVE A FEW

21 MORE SAYING OFF. OH, HOW CAN WE HELP

22 THE PEOPLE -- THE PROBLEM WITH THE

23 PEOPLE WHO WANT THE LIGHTS ON IS

24 THAT -- IS IT BECAUSE YOU WANT TO

25 SEE --

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

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1 AUDIENCE PARTICIPANT: THAT'S

2 OKAY. THAT'S OKAY.

3 KATHY: FIRST OF ALL, CAN YOU

4 HEAR THIS BETTER BECAUSE I DON'T THINK

5 THE MICROPHONE WAS TURNED ON. I WAS

6 HAVING TROUBLE HEARING MYSELF. DOES

7 THAT HELP A LITTLE BIT?

8 CAROL: IS THAT BETTER? THAT'S

9 KIND OF BRIGHT, ISN'T IT?

10 AUDIENCE PARTICIPANT: I DON'T

11 THINK IT HELPS MUCH. IT DOESN'T HELP

12 MUCH.

13 KATHY: CAN YOU SEE ME IF I

14 STAND HERE? OKAY. YOU WANT THIS DOWN?

15 IS THAT BETTER? HOW IS THAT?

16 AUDIENCE PARTICIPANT: THAT'S

17 GOOD.

18 KATHY: CAN EVERYBODY STILL SEE

19 ME. CAN EVERYBODY UNDERSTAND ME?

20 OKAY. WE CAN ALL COME SIT ON THE FLOOR

21 IF YOU WANT. (LAUGHING) OKAY. SO WHY

22 IS IT IMPORTANT TO INCREASE -- TO MAKE

23 IT EASIER TO UNDERSTAND, TO FOCUS ON

24 THE SIGNAL? I MEAN IT'S IMPORTANT

25 BECAUSE IF YOU'RE IN SCHOOL OR HOW MANY

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

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1 OF YOU HAVE JOBS, OR IF YOU'RE IN A

2 NOISY ENVIRONMENT, YOU WANT TO BE ABLE

3 TO HEAR. AND YOU WANT TO BE A PART OF

4 THE CONVERSATIONS, RIGHT? SO THE MORE

5 WE CAN BLOCK OUT SOME OF THAT

6 BACKGROUND NOISE, THE BETTER YOU ARE

7 GOING TO FUNCTION AND HAVE QUALITY OF

8 LIFE AND UNDERSTANDING AND LESS

9 ISOLATION.

10 OKAY. SO BASICALLY ASSISTIVE

11 LISTENING DEVICES TECHNOLOGY IS GOING

12 TO IMPROVE PERFORMANCE IN DIFFICULT

13 LISTENING CONDITIONS. WE'RE TALKING

14 ABOUT COMPETING CONVERSATIONS OR BEING

15 IN A ROOM LIKE SOME OF YOU WORK IN A

16 MANUFACTURER PLANT AND THE SOUND

17 BOUNCES OFF OF THE WALLS, ARE YOU

18 FAMILIAR WITH THAT? OR IF YOU HAVE A

19 SPEAKER LIKE ME, I'M TALKING WAY BACK

20 HERE. IF YOU HAD AN FM SYSTEM, IT

21 WOULD SOUND LIKE I'M TALKING RIGHT NEXT

22 TO YOU FACE-TO-FACE.

23 SO WHAT ARE ASSISTIVE LISTENING

24 DEVICES? WE HAVE HARD WIRED DEVICES.

25 AND WE HAVE FM -- IS THIS BETTER? CAN

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

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1 YOU SEE TOO?

2 AUDIENCE PARTICIPANT: SURE.

3 KATHY: OKAY. WE HAVE FM

4 LISTENING SYSTEMS AND INFRARED SYSTEMS

5 AND SOUND FIELD SYSTEMS. AND WE HAD

6 ALSO MAGNETIC INDUCTION LOOPS. AND I'M

7 GOING TO TELL YOU A LITTLE BIT ABOUT

8 EACH ONE OF THESE SYSTEMS TODAY.

9 (INDUCTION LOOPS) OKAY. HARD WIRED

10 DEVICES ARE WHAT WE CALL ACCESSORY

11 PATCH CABLES. HOW MANY OF YOU HAVE

12 PATCH CABLES THAT YOU PLUG INTO WHEN

13 YOU WATCH THE TELEVISION? OKAY. HOW

14 MANY OF YOU HAVE SOMETHING IF YOU'RE

15 LISTENING TO A CD PLAYER YOU PLUG INTO

16 YOUR SPEECH PROCESSOR OR INTO YOUR THE

17 CD PLAYER ITSELF? OKAY.

18 WE ALSO HAVE HEAD PHONES AND YOU

19 CAN USE SPEAKERS LIKE COMPUTER

20 SPEAKERS. OR YOU CAN USE TELEPHONE

21 ADAPTERS TO MAKE THE SOUND COME CLOSER

22 TO YOU. WE ALSO HAVE FM INTERFACE

23 CABLES. I BROUGHT A LOT OF THESE

24 THINGS TO SHOW YOU TODAY.

25 WITH HARD WIRED CABLES, WHY DO

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

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1 WE WANT TO USE THEM? 1, YOU'RE GOING

2 TO GET GOOD SOUND QUALITY WITH DIRECT

3 CONNECTION. THEY'RE FLEXIBLE. THEY

4 CAN SERVE YOU FOR MANY NEEDS. YOU CAN

5 USE THEM IN A MEETING, IN A FAMILY

6 CONVERSATION. YOU CAN USE THEM IN A

7 SCHOOL ENVIRONMENT. THERE'S A LOT OF

8 WAYS THAT YOU CAN USE IT. SOME OF THEM

9 CAN BE USED IN MOVIE THEATERS OR

10 THEATERS OF PERFORMING ARTS. SOMETIMES

11 YOU CAN USE THEM AT A CONCERT, ANYTHING

12 TO BRING THE SOUND CLOSER TO YOU.

13 ANOTHER THING IS THAT THEY'RE PORTABLE

14 AND SOMETIMES INEXPENSIVE.

15 AUDIO PATCH CABLES, THOSE ARE

16 JUST SINGLE LINE THAT YOU PATCH FROM

17 YOUR SPEECH PROCESSOR INTO THE ITEM

18 THAT YOU WANT TO HEAR FROM. FOR

19 EXAMPLE, A CD PLAYER?

20 THE WITNESS: I CAN PATCH A

21 CABLE DIRECTLY INTO MY PROCESSOR AND

22 INTO THE CD PLAYER AND NO ONE WILL KNOW

23 THAT I'M LISTENING TO MUSIC. THEY CAN

24 BE TALKING TO ME, AND I CAN BE READING

25 THEIR LIPS. THEY HAVE NO CLUE THAT I'M

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

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1 LISTENING TO MUSIC AND TUNING THEM OUT

2 AT THE SAME TIME. I DON'T NORMALLY DO

3 THAT BECAUSE I'M NOT THAT RUDE, BUT YOU

4 CAN DO IT. YOU CAN ALSO PLUG IT INTO

5 CASSETTE TAPE PLAYERS. AND WE HAVE

6 BATTERY OPERATED TV'S. IF YOU'RE EVER

7 TRAVELLING, YOU CAN PLUG THE CABLES

8 INTO THE TV AND INTO THE SPEECH

9 PROCESSOR AND HEAR THE SOUND DIRECTLY.

10 IT HELPS BLOCK OUT SOME BACKGROUND

11 NOISE.

12 YOU CAN ALSO, ZACK, THIS IS FOR

13 YOU, YOU LIKE VIDEO GAMES, RIGHT? DO

14 YOU LIKE VIDEO GAMES?

15 AUDIENCE PARTICIPANT: OH, YEAH.

16 I DO. DO YOU LISTEN TO THE SOUND OF

17 THOSE VIDEO GAMES?

18 AUDIENCE PARTICIPANT: NOT

19 USUALLY.

20 KATHY: NO?

21 AUDIENCE PARTICIPANT: NOPE.

22 KATHY: WELL, IF YOU WANTED TO

23 HEAR SOME THE SOUND EFFECTS, THERE'S A

24 CABLE YOU CAN PLUG INTO YOUR SPEECH

25 PROCESSOR AND INTO YOUR VIDEO GAME AND

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

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1 YOU CAN HEAR ALL THE SOUND EFFECTS.

2 AUDIENCE PARTICIPANT: YEAH.

3 KATHY: YES, THERE IS. THERE'S

4 ALSO WE HAVE A CABLE THAT WE NEED TO

5 MAKE SURE THAT, YOU KNOW, DO NOT WATCH

6 ANYTHING IN TO SOMETHING THAT IS --

7 THAT YOU PLUG IN. FOR EXAMPLE, LIKE A

8 LAP TOP COMPUTER OR TELEVISION.

9 THERE'S A SPECIAL WIRE THAT YOU USE FOR

10 THAT BECAUSE IT HAS A SURGE PROTECTOR.

11 SO I'M GOING TO TAKE A MINUTE AND SHOW

12 YOU SOME OF THESE ITEMS. OKAY? (SURGE

13 PROTECT OR. ) THIS IS PATCH CABLE

14 THAT I HAD ESPECIALLY MADE FOR ME.

15 BECAUSE I LIKE TO LISTEN TO MUSIC. AND

16 WITH YOUR COCHLEAR IMPLANT KIT, YOU

17 WILL PROBABLY GET A PATCH CABLE THAT

18 WILL PLUG INTO YOUR SPEECH PROCESSOR

19 AND INTO THE CD PLAYER DIRECTLY. WELL,

20 I WEAR A HEARING AID. SO I LIKE TO

21 LISTEN TO THE MUSIC WITH BOTH EARS. SO

22 WITH THIS DEVICE, WHICH I HAVE

23 ESPECIALLY MADE BY A MAN WHO LIVES IN

24 CALIFORNIA. HIS NAME IS ROBERT MEN

25 DOUGH IS A. AND I WILL GIVE YOU A COPY

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

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1 OF THE PAPER WITH ALL THIS INFORMATION.

2 THIS IS ALL I HAVE TO DO). MENDOSA IS

3 ROBERT'S LAST NAME.

4 FIRST OF ALL, IF YOU HAVE THE

5 CLARION DEVICE OR THE NUCLEUS DEVICE,

6 THIS WILL WORK WITH EITHER ONE. FIRST

7 OF ALL, THIS IS THE PATCH CABLE THAT IF

8 YOU JUST WANT TO LISTEN WITH YOUR

9 PROCESSOR, YOU PUT ONE END INTO THE CD

10 PLAYER. NUCLEUS WAS THE OTHER BRAND UP

11 THERE ()WELL I HAVE A SPECIAL CORD.

12 PUT ONE END INTO THE CD PLAYER AND THE

13 OTHER END INTO YOUR PROCESSOR. OKAY?

14 THIS ONE IS MADE -- I HAVE TO

15 PUT THIS DOWN. I'M SORRY. I HAVE TO

16 SHOW YOU WITH BOTH HANDS. COULD YOU

17 PLEASE? (CAROL WILL ASSIST KATHY).

18 FOR THE BODY WORN PROCESSOR, YOU

19 PLUG ONE END INTO THIS BLACK PART UP

20 HERE. CAN YOU SEE THAT? YOU JUST PLUG

21 THAT INTO THERE. IF YOU WEAR A HEARING

22 AID, THIS IS A SILHOUETTE ADAPTER. IT

23 PICKS UP THE ELECTRO MAGNETIC SIGNALS

24 OFF THE TELECOIL SWITCH ON YOUR HEARING

25 AID. SO YOU PUT IT BEHIND THE HEARING

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

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1 AID LIKE THAT AND SWITCH TO THE T.

2 THE OTHER PART YOU PLUG INTO THE

3 WALK MAN. NOW I CAN PLAY AND HEAR

4 MUSIC IN BOTH EARS. SO THIS IS VERY

5 GOOD FOR HEARING DIRECT -- MUSIC

6 DIRECTLY AND HOPING TO UNDERSTAND SOME

7 OF THE WORDS AS WELL. ANOTHER WAY TO

8 DO THIS IS TO PLUG THE HEAD PHONE

9 DIRECTLY INTO THE CD PLAYER AND PUT THE

10 HEAD PHONES OVER YOUR EARS. I WILL

11 PASS THIS AROUND. AND ALSO AFTER THE

12 PRESENTATION, WE HAVE THE CD PLAYER AND

13 THE HEAD PHONES AND YOU CAN PATCH SOME

14 OF THESE THINGS IN AND TRY IT FOR

15 YOURSELF. OKAY?

16 CAROL: AND WE DO HAVE TWO SETS.

17 SO WHAT WE WERE THINKING WAS ONE WOULD

18 BE ON ONE SIDE AND ONE ON THE OTHER.

19 KATHY: OKAY. THANK YOU.

20 THAT'S FINE. YES. WOULD YOU LIKE TO

21 PASS THAT AROUND?

22 CAROL: WE BOUGHT THESE AT THE

23 SAME PLACE.

24 KATHY: DENVER, RIGHT? CAROL

25 AND I WERE WERE AT A MEETING IN DENVER

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

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1 RIGHT BEFORE CHRISTMAS. AND I WAS

2 GOING HOME. WE WALK UP AND THEY HAVE

3 THESE HEAD PHONES FOR SALE. AND I HAD

4 SEEN THEM AND I LOVE BOSE MUSIC

5 SYSTEMS, HOME THEATER SYSTEMS BECAUSE

6 IT HAS THE BEST QUALITY SOUND THAT I

7 HAVE EVER HEARD. AND I THOUGHT $300

8 FOR THESE, FOR A PAIR OF HEAD PHONES,

9 NO WAY. SO I WENT IN AND THE LADY SAID

10 YOU CAN TRY THEM. AND I PUT IT ON.

11 AND IT WAS THE BEST SOUND I HAD EVER

12 HEARD.

13 YOU SIMPLY PUT IT OVER YOUR

14 IMPLANT, WHETHER YOU HAVE THE BODY WORN

15 OR YOU HAVE A HEARING AID. JUST PUT IT

16 OVER IT. THE COOL THING ABOUT THE BOSE

17 SYSTEM, IS THAT NOT ONLY CAN YOU PLUG

18 IT INTO A CD PLAYER OR A COMPUTER, BUT

19 YOU CAN ALSO PLUG IT INTO AN AIRPLANE

20 SO WHEN YOU'RE TRAVELING, IT HAS THE

21 SPECIAL JACK SO YOU CAN WATCH SOME

22 MOVIES ON THE AIRPLANE OR LISTEN TO

23 THEIR MUSIC AS WELL. SO WE GIVE YOU A

24 CHANCE TO TRY THESE AFTERWARDS.

25 THEY'RE GREAT.

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

20

1 CAROL: BY THE WAY, DON'T ANYONE

2 TELL MY HUSBAND I SPENT $300.

3 KATHY: THEY HAVE AN EASY

4 PAYMENT PLAN OF $25 A MONTH. THE FUNNY

5 THING IS I HAD BOUGHT THESE FOR MYSELF

6 DECEMBER 10, 9TH. I GOT A PAIR FOR

7 CHRISTMAS AS WELL. MY FAMILY BOUGHT ME

8 SOME FOR CHRISTMAS. SO NOW I HAVE TWO

9 SETS. HEY, I KEEP ONE IN MY CAR AND

10 ONE IN MY TRAVEL BAG. BECAUSE I HAVE

11 EIGHT STATES. SO I DON'T HAVE TO

12 ALWAYS GO LOOKING FOR THEM. ALL RIGHT.

13 HOW MANY OF YOU HAVE SEEN THIS

14 BEFORE? HOW MANY OF YOU HAVE THE

15 NUCLEUS COCHLEAR IMPLANT? HOW MANY OF

16 YOU USE THIS? IS IT STILL IN YOUR

17 BLACK SUIT CASE YOU GOT FROM COCHLEAR?

18 YOU'VE USED IT? HOW DO YOU LIKE IT?

19 AUDIENCE PARTICIPANT: I LIKE

20 IT.

21 KATHY: UM-HMM. WHAT YOU DO IS

22 YOU PLUG ONE END INTO THE TELEVISION.

23 AUDIENCE PARTICIPANT: YEAH.

24 KATHY: AND YOU PLUG THE OTHER

25 END INTO YOUR SPEECH PROCESS. YOU CAN

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

21

1 PLUG IT INTO YOUR -- WELL, YOU HAVE TO

2 HAVE A SPECIAL ADAPTER FOR YOUR BODY

3 WORN ADAPTER.

4 CAROL: WHAT ABOUT THE 22 BEHIND

5 THE EAR?

6 KATHY: THERE WAS AN ADAPTER SO

7 YOU COULD PLUG IT INTO THE 22 AS WELL.

8 YES, I DO. I HAVE THAT ADAPTER WITH

9 ME. SO THIS BRINGS -- SO WHEN YOU HAVE

10 A FAMILY MEMBER ALWAYS SAYING TURN THAT

11 TV DOWN, YOU CAN USE THIS FOR PRIVATE

12 LISTENING PLEASURE OF THE TELEVISION.

13 AND I ALSO THINK WHAT IS GOOD ABOUT

14 THIS CABLE IS YOU CAN PLUG IT INTO THE

15 TELEVISION AND YOU CAN LISTEN AND YOU

16 CAN READ THE CAPTIONS TOO. BUT IT'S

17 GOOD FOR PRACTICING YOUR LISTENING

18 SKILLS WHEN YOU GET THE IMPLANT. IT

19 WILL HELP YOU INCREASE YOUR

20 UNDERSTANDING OF SPEECH. SO IT'S A

21 GOOD TOOL TO TRY AND USE IT. SO GET

22 OUT THOSE LITTLE BLACK SUIT CASES, AND

23 USE THIS PATCH CABLE. IF YOU DON'T

24 HAVE ONE, I'VE BROUGHT A CATALOG WHERE

25 YOU CAN ORDER ONE FROM COCHLEAR. OKAY?

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

22

1 YES?

2 AUDIENCE PARTICIPANT: WHEN YOU

3 PLUG THAT IN TO YOUR PROCESSOR, DO YOU

4 THEN BLOCK OUT ALL THE OTHER NOISES?

5 KATHY: YES.

6 AUDIENCE PARTICIPANT: THAT'S

7 KIND OF SCARY IF YOU'RE HOME ALONE.

8 KATHY: OKAY. I CAN UNDERSTAND

9 THAT WOULD BE SCARY, YES. BUT, YES, IT

10 DOES BLOCK OUT ALL THE OTHER ROOM

11 NOISES. OKAY. ( BLOCK OUT).

12 IF YOU HAVE THE 3G BEHIND THE

13 EAR SPEECH PROCESSOR, YOU CAN USE THIS

14 LITTLE WIRE WHICH PLUGS DIRECTLY INTO

15 YOUR PROCESSOR. ARE YOU FAMILIAR WITH

16 HOW? I WOULD BE HAPPY TO SHOW YOU IF

17 YOU WANT ME TO. YOU WANT ME TO SHOW

18 YOU? OKAY. CAN YOU HOLD THIS, PLEASE?

19 IF YOU HAVE THE NUCLEUS 3G WHICH

20 LOOKS LIKE THIS, YOU TAKE THIS LITTLE

21 BLACK PIECE THAT YOU GET WITH YOUR KIT

22 AND YOU PLUG IT INTO THE BOTTOM, JUST

23 LIKE THAT. YOU PUT THAT LITTLE BLACK

24 PIECE INTO THE BOTTOM.

25 THEN THERE'S ANOTHER WIRE. THIS

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

23

1 IS THE ADAPTER WIRE TO PLUG IN ANY

2 PATCH CORDS THAT YOU GET WITH YOUR BODY

3 WORN PROCESSOR. PLUG THAT IN LIKE

4 THAT. THEN YOU TAKE THIS LITTLE THING,

5 AND YOU PLUG IT INTO THIS. THAT WAS A

6 BAD LOOK. SO YOU ASK ME WHAT IS THIS

7 LITTLE CORD I HAVE AROUND MY NECK?

8 TOO MANY WIRES. WHAT IS THIS

9 LITTLE CHORD? THIS IS ONE OF THE

10 GREATEST INVENTIONS I HAVE EVER SEEN.

11 THIS IS CALLED AN FM LAPEL MICROPHONE.

12 YOU HAVE THAT. HAVE YOU USED IT

13 BEFORE?

14 AUDIENCE PARTICIPANT: I BROUGHT

15 IT HERE. I'M TALKING INTO THE WRONG

16 ONE. HAVE YOU USED IT BEFORE?

17 AUDIENCE PARTICIPANT: YES.

18 YES.

19 KATHY: I WAS TRYING TO HEAR

20 MYSELF. (LAUGHING.)

21 CAROL: I'VE DONE THAT ON THE

22 PHONE.

23 KATHY: OKAY. THIS LITTLE

24 MICROPHONE, IF YOU'RE IN A NOISY

25 RESTAURANT AND YOU HAVE FAMILY MEMBER

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

24

1 YOU CAN'T HEAR ABOVE ALL THAT NOISE,

2 YOU PLUG THIS INTO YOUR PROCESSOR AND

3 YOU HAND THEM THIS. AND THEN THEY CAN

4 TALK TO YOU. IT WILL BLOCK OUT SOME OF

5 THAT BACKGROUND NOISE. BUT IT WILL

6 MAKE THEIR VOICE SEEM LIKE IT'S RIGHT

7 THERE WITH YOU. DOES THAT MAKE SENSE?

8 I'LL PASS THIS AROUND AND YOU CAN TRY

9 IT IF YOU LIKE.

10 CAROL: SO THAT'S THE PIECE IT

11 PLUGS IN. AND THIS IS THE -- THIS

12 LITTLE PIECE IS THE ADAPTER. HOW WOULD

13 THAT WORK FOR THE 22?

14 KATHY: FOR THE 22, FOR THE 22

15 THERE IS A SPECIAL ACCESSORY CORD THAT

16 PLUGS INTO JUST THE SAME AS THIS. I

17 APOLOGIZE THAT I DID NOT BRING THE 22

18 ADAPTER CORDS WITH ME. SO PLEASE

19 FORGIVE ME.

20 AUDIENCE PARTICIPANT: YOU DO?

21 KATHY: WELL, MAYBE YOU COULD

22 SHOW THEM. THEY'RE PRETTY MUCH THE

23 SAME. THE BODY WORN PROCESSOR OR THE

24 ESPRIT?

25 AUDIENCE PARTICIPANT: I BROUGHT

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

25

1 ALL OF THAT T.

2 KATHY: THAT'S GREAT. SO DO YOU

3 USE THEM?

4 AUDIENCE PARTICIPANT: YEAH.

5 YEAH. I'M --

6 KATHY: YES.

7 KATHY: IS THIS FOR THE 22? YOU

8 CAN TRY MINE.

9 KATHY: GREAT.

10 AUDIENCE PARTICIPANT: I'D BE

11 LOST WITHOUT IT.

12 KATHY: SO YOU USE YOUR LAPEL

13 MICROPHONE? YOU USE THAT A LOT.

14 AUDIENCE PARTICIPANT: ALL THE

15 TIME. I LIVE WITH IT.

16 KATHY: WOULD YOU LIKE TO SHARE

17 HOW IT HELPS YOU?

18 AUDIENCE PARTICIPANT: OH, I'D

19 LOVE TO.

20 CAROL: THAT'S GREAT. COME ON.

21 KATHY: DO YOU MIND IF I TAKE MY

22 JACKET OFF? I'M HOT IN HERE.

23 AUDIENCE PARTICIPANT: OKAY.

24 YEAH. I'M ON MY 3RD ONE. I HAVE THE

25 22 COCHLEAR IMPLANT. AND IT PLUGS INTO

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

26

1 MY BODY PROCESSOR RIGHT DOWN HERE. AND

2 THEN WHEN I'M WORKING, I INTERVIEW

3 PEOPLE ALL DAY LONG. AND I JUST PLUG

4 IT IN AND I HAVE A LITTLE -- SOMETHING

5 A LITTLE THING WITH A SLIP ON ON MY

6 DESK. AND I PUT THIS RIGHT UP THERE ON

7 MY DESK. AND THEN I CAN HEAR THE

8 PEOPLE I'M INTERVIEWING MUCH BETTER.

9 AND IT BLOCKS OUT THE REST OF THE

10 OFFICE NOISE IN THE BACKGROUND. AND

11 WHEN I WENT TO A RESTAURANT LAST NIGHT

12 I PLUGGED IT IN AND PUT IT IN THE

13 MIDDLE OF THE TABLE OF THE PEOPLE WE

14 WERE TALKING TO. I'LL PUT A KETCHUP

15 BOTTLE ON IT TO HOLD IT IN PLACE. AND

16 I PUT THE PROCESSER ON THE S SWITCH TO

17 BLOCK OUT THE REST OF THE NOISE AND

18 HEARD REALLY WELL LAST NIGHT COMPARED

19 TO WHAT I HAVE HEARD IN QUITE A FEW

20 YEARS. IT WAS A VERY NOISY RESTAURANT.

21 AUDIENCE PARTICIPANT: MY BIG

22 PROBLEM IS THEY WANT TO SING WHEN YOU

23 PUT THE MIKE UP TO THEM.

24 AUDIENCE PARTICIPANT: THEY

25 WILL. I MEAN IF PEOPLE REALLY WANT TO

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

27

1 INCLUDE YOU IN THE CONVERSATION, THEY

2 WILL PICK THE MICROPHONE UP AND PUT IT

3 ON. IF IT'S JUST ME AND ONE OTHER

4 PERSON, I CLIP IT ON THEIR SHIRT OR

5 SOMETHING LIKE THAT SO I CAN HEAR THEM

6 REALLY WELL. YES.

7 AUDIENCE PARTICIPANT: IS THAT

8 MUCH DIFFERENT THAN AN FM SYSTEM WITH A

9 MICROPHONE? BECAUSE THAT MAKES IT

10 WORSE IN A RESTAURANT FOR ME. IT PICKS

11 UP THE BACKGROUND NOISE AND MAKES THAT

12 LOUDER.

13 AUDIENCE PARTICIPANT: WHAT

14 DOES? THIS DOES?

15 AUDIENCE PARTICIPANT: THE

16 MICROPHONE FOR MY FM SYSTEM. I DON'T

17 HAVE A COCHLEAR.

18 KATHY: OH.

19 CAROL: THAT WOULD EXPLAIN IT.

20 NANCY WAS EXPLAINING THAT SHE USED AN S

21 SETTING ON HER PROCESSOR AND BASICALLY

22 WHAT THAT DOES IS COVENS A LOT OF THE

23 BACKGROUND NOISE AS WELL AS LETTING

24 HER HONE IN ON WHAT SHE WANTS TO HEAR.

25 I'M GOING TO LET THE EXPERT TALK NOW.

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

28

1 KATHY: THANK YOU. NANCY?

2 AUDIENCE PARTICIPANT: IF

3 ANYBODY WANTS TO TRY IT, THEY'RE

4 WELCOME TO. IT'S A 22.

5 KATHY: THANK YOU. YOU HOLD

6 ONTO IT BECAUSE I DON'T WANT YOURS TO

7 GET MESSED UP WITH MINE.

8 CAROL: DO YOU HAVE ANYTHING TO

9 ADD TO MY COMMENT?

10 KATHY: YES. THE FM SYSTEM IS

11 SIMILAR. YOU HAVE A HEARING AID SO YOU

12 CAN USE THE FM SYSTEM IN A RESTAURANT

13 AND THAT WILL HELP YOU UNDERSTAND. IT

14 DOESN'T? SO YOU'RE STILL GETTING THE

15 BACKGROUND NOISE?

16 AUDIENCE PARTICIPANT: BIG TIME.

17 KATHY: MY OPINION IS -- IS THEN

18 I CAN'T SAY BUT EVERYONE IS DIFFERENT.

19 BUT I THINK THE LAPEL MICROPHONE WOULD

20 BE DIFFERENT BECAUSE MY EXPERIENCE WITH

21 THAT IS GREAT. AND I'LL TELL YOU A

22 STORY ABOUT THAT. WHAT NANCY WAS

23 SAYING IF SOMEBODY WANTS TO INCLUDE

24 YOU, THEY WILL USE IT AND THAT IS TRUE.

25 WHEN I -- ABOUT THREE MONTHS

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29

1 AFTER I 1ST GOT MY IMPLANT I TOOK MY

2 DAD OUT TO DINNER FOR FATHER'S DAY.

3 AND HE'S A BIG GUY, VERY IMPORTANT. HE

4 OWNS A CONSTRUCTION COMPANY. AND HE

5 KNOWS A LOT OF PEOPLE. AND WE'RE IN A

6 RESTAURANT AND -- LET ME BACK UP A BIT.

7 GROWING UP, I KIND OF TRIED TO BE -- I

8 DID NOT LIKE TO LET PEOPLE KNOW THAT I

9 WAS DEAF. I TRIED TO FUNCTION AS

10 NORMAL AS POSSIBLE. SO NOT A LOT OF

11 PEOPLE KNEW THAT MY DAD HAD A DEAF

12 DAUGHTER. SO I DIDN'T WANT TO

13 EMBARRASS MY DAD AND ASK HIM TO USE

14 THIS LAPEL MICROPHONE. WELL, SITTING

15 IN A RESTAURANT, AND WE'RE BOTH LEANING

16 IN LIKE THIS. AND MY NECK HURTS, MY

17 BACK HURTS. AND WE'RE HAVING A FAMILY

18 CONVERSATION. AND I SAID, YOU KNOW

19 WHAT, DAD, STOP. I SAID I HAVE

20 SOMETHING THAT CAN MAKE THIS EASY FOR

21 US TO TALK AND WE CAN BOTH SIT BACK AND

22 RELAX. WOULD YOU LIKE TO TRY IT? HE

23 SAID, WELL, WHAT IS IT. SO I PULLED

24 OUT MY LITTLE GRAY LAPEL MICROPHONE

25 WHICH WE JUST SHOWED YOU. AND I SAID

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30

1 IF I PLUG THIS INTO MY PROCESSOR AND

2 YOU CLIP IT ONTO YOUR SHIRT, I CAN HEAR

3 YOU JUST LIKE YOU'RE RIGHT HERE. SO

4 WHAT DID THE MAN DO? HE SAID OF COURSE

5 I'LL WEAR IT. WHY DIDN'T YOU TELL ME

6 ABOUT THIS. THEN HE GOES CAN YOU HEAR

7 ME, CAN YOU HEAR ME NOW? HE COVERS UP

8 HIS MOUTH AND HE'S TESTING ME. BUT

9 GUESS WHAT? I HEARD EVERYTHING HE

10 SAID. THE MAN -- MY FATHER -- AND HE

11 SAID, WELL, WHY DIDN'T YOU EVER ASK ME

12 TO USE THIS BEFORE. AND I SAID, WELL,

13 I DIDN'T WANT TO EMBARRASS YOU AND

14 BECAUSE IT MEANS I PUT MY PROCESSOR ON

15 THE TABLE AND THE WIRES GO ACROSS THE

16 TABLE AND PEOPLE ARE GOING TO WONDER

17 WHAT THE HELL ARE THEY DOING. AND I

18 DIDN'T WANT TO EMBARRASS YOU. HE SAID

19 I'M NOT EMBARRASSED. I'M SO PROUD OF

20 YOU AND I WANT TO DO ANYTHING I CAN TO

21 MAKE LIFE EASIER FOR YOU. BUT NOT ONLY

22 DID THIS MAKE IT EASIER FOR MY DAD AND

23 I TO COMMUNICATE, IT ALSO OPENED UP A

24 WORLD OF BETTER UNDERSTANDING. HE HAD

25 NO IDEA WHAT KIND OF ISOLATION AND

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31

1 DEPRESSION THAT I HAD SUFFERED GROWING

2 UP FOR 37 YEARS WITH A PROFOUND HEARING

3 LOSS. HE NEVER KNEW THAT THE HEADACHES

4 I GOT BEFORE WE WENT TO A FAMILY

5 GATHERING WERE BECAUSE I DIDN'T WANT TO

6 GO BECAUSE I WAS SO STRESSED OUT

7 BECAUSE I WOULD HAVE TO GO AND SIT

8 THERE AND BE BORED AND FEEL LEFT OUT.

9 SO I KIND OF GOT SICK BEFORE I WENT.

10 HE HAD NO IDEA -- WELL, HE DID KNOW

11 THAT WHEN I WAS IN SCHOOL, THE KIDS

12 TEASED ME. AND I DIDN'T HAVE FRIENDS

13 BECAUSE THEY ALL CALLED ME RETARDED.

14 BUT HE ALWAYS THOUGHT BECAUSE I WAS

15 SUCH A GOOD A STUDENT, HE ALWAYS

16 THOUGHT I WAS FINE, THAT I WAS

17 FUNCTIONING JUST FINE. WELL, HE HAD --

18 HE NEVER KNEW FOR 37 YEARS OF MY LIFE,

19 HE NEVER KNEW THIS. UNTIL I GAVE HIM

20 THAT LAPEL MICROPHONE AND ASKED HIM TO

21 USE IT.

22 AND HE SAID, YOU KNOW WHAT, WHY

23 DON'T YOU ASK THE REST OF THE FAMILY?

24 I SAID I DON'T KNOW. I WANT -- I DON'T

25 WANT TO EMBARRASS THEM. HE SAID, NO.

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32

1 YOU WILL ASK THE REST OF THE FAMILY.

2 AND WE DID. AND SO WE WENT OUT FOR

3 ANOTHER DINNER WITH MY FAMILY, AND I

4 ASKED MY SISTER AND MY MOM AND DAD, WE

5 PUT IT IN THE MIDDLE OF THE TABLE AND I

6 NOTICED MY MOM KEPT MOVING IT ALMOST

7 LIKE SHE WAS EMBARRASSED TO USE IT.

8 AND MY DAD SAID, SANDY, WHY ARE YOU

9 MOVING THAT THING; KATHY CAN'T HEAR YOU

10 AS WELL IF YOU DON'T USE THAT. AND SHE

11 GOES, WELL, IT'S IN THE WAY. AND HE

12 SAYS I DON'T CARE. THAT'S NOT -- THAT

13 WASN'T -- THOSE WERE NOT HIS EXACT

14 WORDS, BUT I'M BEING PROFESSIONAL. AND

15 I EXPLAINED TO MOM WHAT IT DID. AND I

16 SAID THIS MAKES IT EASIER FOR ME TO

17 UNDERSTAND YOU AND TO BE A PART OF THE

18 FAMILY. WELL, MY FAMILY NOW, THEY USE

19 THAT LAPEL MICROPHONE ALL OF THE TIME.

20 MY FRIENDS USE IT. BUT YOU KNOW WHAT?

21 THE KEY TO ASKING MY FATHER TO USE

22 THIS, IF MY FATHER WOULD USE IT AND

23 HAVE SUCH A POSITIVE REACTION TO THIS,

24 WHAT DID THAT MEAN? THAT MEANT THAT MY

25 FRIENDS ARE GOING TO USE IT. THAT GAVE

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33

1 ME THE COURAGE TO ASK OTHER PEOPLE IN

2 MY LIFE TO USE IT AND NOT BE

3 EMBARRASSED. THAT BROUGHT ME IN FROM

4 THIS LITTLE CIRCLE ALL BY MYSELF OUT TO

5 MY FAMILY AND THEN TO THE COMMUNITY

6 MORE.

7 AND WHAT HAPPENED AFTER THAT WAS

8 MY SPEECH UNDERSTANDING SCORES SHOT

9 THROUGH THE ROOF. AND I STARTED

10 PERFORMING EXCEPTIONALLY WELL WITH MY

11 IMPLANT. WELL, I HAD KIND OF BEEN AT A

12 PLATEAU AND DAD WAS THINKING YOU'RE NOT

13 DOING THAT WELL. SO GETTING THE

14 COURAGE TO ASK TO USE SOMETHING AS

15 SIMPLE AS A LITTLE WIRE CAN CHANGE YOUR

16 PERFORMANCE AND YOUR FEELINGS OF

17 SELF-ESTEEM, GIVE YOU CONFIDENCE AND

18 COURAGE TO BE PART OF THE ENVIRONMENT.

19 AND YOU NEED TO KNOW YOU ARE NOT A

20 BURDEN TO ANYONE. IF YOU ARE IMPORTANT

21 TO THEM, THEY WILL DO WHATEVER YOU

22 NEED. SO ASK. TAKE THAT STEP.

23 BECAUSE ONE STEP LEADS TO THE NEXT.

24 OKAY. WE ALSO HAVE TELEPHONE

25 ADAPTERS. OKAY? THESE ARE JACKS THAT

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34

1 YOU CAN PLUG INTO YOUR TELEPHONE AND

2 PLUG INTO YOUR SPEECH PROCESSOR TO MAKE

3 IT EASIER TO UNDERSTAND ON THE

4 TELEPHONE. NOW, WITH THE 3G WE HAVE

5 THE TELECOIL. SO HOW MANY OF YOU HAVE

6 THE BEHIND THE EAR 3G? OKAY. AND DO

7 YOU LIKE TO USE IT WHEN YOU'RE TALKING

8 ON THE TELEPHONE?

9 AUDIENCE PARTICIPANT: YES.

10 YEAH.

11 KATHY: YOU LIKE TO -- DO YOU

12 SWITCH IT TO TELECOIL?

13 AUDIENCE PARTICIPANT: YEAH.

14 KATHY: YEAH? AND THAT HELPS

15 MUCH BETTER.

16 AUDIENCE PARTICIPANT: MUCH

17 BETTER.

18 KATHY: YEAH. IT'S REALLY GREAT

19 WITH MICROPHONE TOO.

20 KATHY: UM-HMM. THAT'S GREAT.

21 I LIKE IT. HOW ABOUT WITH A CELL

22 PHONE? HOW MANY OF YOU USE A CELL

23 PHONE? (HANDS RAISED) SOME. HOW MANY

24 WOULD LIKE TO USE A CELL PHONE? YOU

25 WOULD LIKE TO? WELL, I BROUGHT MY CELL

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35

1 PHONE AND YOU CAN TRY IT TODAY. AND IF

2 YOU DON'T HAVE A TELECOIL AND CAROL

3 ALSO SAID SHE HAS HERS TOO. IF YOU DO

4 NOT HAVE A TELECOIL OR 3G, IF YOU HAVE

5 A BODY WORN PROCESSOR, I HAVE A FEW

6 WIRES THAT MIGHT WORK WITH YOUR

7 PROCESSOR. WHAT I USE -- THIS IS A

8 LITTLE TELEPHONE. SAMSUNG I HAVE FOUND

9 TO BE ONE OF THE BEST TELEPHONES. AND

10 I KNOW THE PHONE CAROL HAS WAS MADE BY

11 ERICSSON. AND THAT IS ALSO GOOD. IF

12 YOU DO NOT HAVE A TELECOIL ON YOUR

13 PROCESSOR, YOU CAN USE THE WORLD OF

14 WIRES. MAY I BORROW YOU AGAIN PLEASE?

15 CAROL: CERTAINLY.

16 KATHY: LOOK AT THIS. THIS IS A

17 MESS. ALL RIGHT. BEFORE I GOT MY

18 IMPLANT, THE ONLY WAY I HAD EVER TALKED

19 ON THE TELEPHONE WAS WITH MY SISTER

20 STANDING AROUND THE CORNER. I'M

21 TALKING. I'M ON THE PHONE. SHE'S OVER

22 THERE WITH THE PHONE. SHE'S LISTENING

23 TO WHAT EVERYBODY IS SAYING AND SHE'S

24 LIP SYNCING TO ME WHAT THEY SAY. AND

25 THEN I TALK TO THEM. THAT'S THE ONLY

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

36

1 WAY I COULD TALK ON THE PHONE OR USE

2 THE TTY.

3 THIS, HOWEVER COMPLICATED IT IS,

4 WAS A LIFE SAVER THAT ALLOWED ME TO GET

5 MY 1ST CELL PHONE. THIS IS MADE FOR ME

6 BECAUSE I USE HEARING AIDS. AND I

7 WANTED TO HEAR THE SOUND IN BOTH EARS

8 WITH MY IMPLANT. NOW, BOY, THERE WAS

9 NO WAY TO KEEP THE WIRES FROM TANGLING.

10 IF YOU FIGURE IT OUT, GET A PATENT AND

11 BECOME A MILLIONAIRE.

12 AUDIENCE PARTICIPANT: IT

13 HAPPENS AT MIDNIGHT.

14 KATHY: PARDON?

15 AUDIENCE PARTICIPANT: MIDNIGHT

16 IS WHEN THE CORD ARE ROLL TOGETHER.

17 KATHY: JOANNE.

18 AUDIENCE PARTICIPANT: THE EAR

19 THAT YOU USE A HEARING AID ON, IS THAT

20 PROFOUNDLY DEAF ALSO?

21 KATHY: IS THE WIRE THAT I USE A

22 HEARING AID, IS THAT PROFOUNDLY DEAF?

23 YES, IT IS.

24 AUDIENCE PARTICIPANT: HOW CAN

25 YOU HEAR WHEN YOU USE -- WHEN YOU WANT

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37

1 TO HEAR SOUND FROM BOTH EARS, HOW CAN

2 YOU HEAR ON THE EAR THAT HAS ONLY THE

3 HEAR AID?

4 KATHY: WELL, THE EAR THAT HAS A

5 HEARING AID HAS ABOUT 105 DECIBAL

6 HEARING LOSS. BUT I'M GETTING ENOUGH

7 OF THE LOW FREQUENCIES TO PICK UP -- IT

8 HELPS -- SOMEHOW WHEN YOU USE IT WITH

9 THE COCHLEAR IMPLANT AND THE HEARING

10 AID TOGETHER, IT GIVES THE HEARING AID

11 MORE POWER. I THINK THE BRAIN REALLY

12 WORKS IN SOME MYSTERIOUS WAY AND REALLY

13 HELPS THE HEARING AID.

14 CAROL: I ALSO WOULD LIKE TO

15 MAKE A COMMENT. I WAS WEARING A

16 HEARING AID UNTIL JUST RECENTLY IN MY

17 UNIMPLANTED EAR. AND I MISS IT

18 TERRIBLY. AND WHEN I WOULD HAVE THE

19 HEARING AID BY ITSELF, IT'S NOT THAT MUCH

20 INFORMATION. BUT THERE'S SOMETHING

21 ABOUT WHEN YOU USE THE TWO TOGETHER

22 THAT THE SOUND QUALITY IS BETTER. AND

23 I DON'T HAVE TO HAVE THE IMPLANT TURNED

24 UP SO LOUD. THE HEARING AID I THINK

25 ALSO IT IS NOT UP SO LOUD.

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38

1 KATHY: THAT'S RIGHT.

2 CAROL: BUT THE QUALITY OF SOUND

3 IS SO MUCH MUCH BETTER. AND JUST A

4 QUICK THING, THE IMPLANT ARRAY DOESN'T

5 GO TO THAT AREA OF THE COCHLEA AND

6 CORRECT ME IF I'M WRONG WHETHER THE LOW

7 PITCH IS PERCEIVED. THAT'S WHY YOU GET

8 THAT LOW PITCH INFORMATION BETTER ON

9 YOUR HEARING AID SIDE THAN YOU WOULD

10 WITH YOUR IMPLANT SIDE. IT CAN BE DONE

11 ON YOUR IMPLANT SIDE BUT THEN YOU

12 COMPROMISE SOME OF THE OTHER THINGS YOU

13 NEED TO HEAR.

14 KATHY: THANKS, CAROL. I AGREE

15 TOTALLY. EVERYTHING CAROL SAID IS

16 TRUE. OKAY. AGAIN, WE HAVE THIS

17 LITTLE SILHOUETTE ADAPTER YOU PUT YOUR

18 HEARING AID ON THE TELECOIL AND STICK

19 IT BEHIND YOUR HEARING AID. IF YOU

20 DON'T HAVE A HEARING AID, THAT'S OKAY.

21 YOU CAN STILL JUST USE THIS. PLUG IT

22 INTO YOUR CELL PHONE. AND THEN YOU CAN

23 PLUG THIS INTO YOUR BODY WORN PROCESSOR

24 OR INTO THE JACK FOR YOUR BEHIND THE

25 EAR PROCESSOR WITH THE ADAPTER. DOES

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

39

1 THAT MAKE SENSE? OKAY. DIAL UP AND

2 TALK YOU'RE ON YOUR WAY. YES?

3 AUDIENCE PARTICIPANT: DO ALL

4 PHONES HAVE THE LITTLE HOLE THAT YOU

5 CAN PLUG IT IN OR DO YOU HAVE TO HAVE A

6 SPECIAL PHONE.

7 KATHY: NOT ALL PHONES HAVE

8 THEM. SO WHEN I WENT LOOKING FOR THE

9 PHONE, I MADE SURE THAT THEY HAVE THIS.

10 I THINK MOST OF THE PHONES TODAY NOW

11 HAVE THEM BECAUSE OF ALL THE HANDS FREE

12 DEVICES AVAILABLE.

13 AUDIENCE PARTICIPANT: OKAY.

14 KATHY: SO YOU REALLY HAVE TO

15 ASK THAT WHEN YOU GET YOUR TELEPHONE.

16 SO THE PROBLEM -- THE BIGGEST DRAW BACK

17 OF THIS CORD IS YOU REALLY CANNOT

18 ANSWER THE PHONE BECAUSE BY THE TIME

19 YOU GET ALL THE WIRES UNTANGLEED AND

20 GET THEM PUT TOGETHER THE PHONE STOPS

21 RINGING. BUT YOU CAN CALL PEOPLE AND

22 IF YOU WEAR IT -- LIKE WHEN I WAS IN

23 THE CAR I WOULD HAVE IT PLUGGED IN AND

24 THE PHONE WOULD RING I WOULD QUICKLY

25 PLUG IT IN BUT IT WAS RARE AND A HASSLE

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40

1 BUT THIS IS WHAT HELPED ME LEARN TO

2 TALK ON THE TELEPHONE.

3 THE WITNESS: SO I WAS ABLE TO

4 LEARN EVERYTHING ABOUT THE PHONE WITH

5 THESE LITTLE THINGS. YOU CAN GET THIS

6 DEVICE FROM A COMPANY CALLED AUDEX.

7 THEY WILL MAKE THEM. AND AGAIN I HAVE

8 IT ON THE PAPER FOR YOU. WHAT YOU DO

9 IS CALL THEM UP OR E-MAIL THEM OR TTY.

10 AND YOU TELL THEM WHAT KIND OF SPEECH

11 PROCESSOR YOU HAVE AND WHAT KIND OF

12 PHONE YOU HAVE. DO YOU WANT ONE FOR

13 SINGLE EAR OR DO YOU WANT ONE FOR BOTH

14 EARS TO USE WITH YOUR HEARING AID AND

15 THEY WILL MAKE THAT FOR YOU.

16 YES?

17 AUDIENCE PARTICIPANT: I WAS

18 JUST MUMBLING TO MYSELF. NOT IN WAUTOMA

19 WHERE I LIVE I'VE BEEN TRYING TO GET A

20 CELL PHONE AND THEY KEEP SAYING THEY

21 DON'T MAKE THEM AND OF COURSE THE WHOLE

22 THING IS THEY DON'T UNDERSTAND THEM.

23 SO FINALLY A NEIGHBOR OF MINE GOT SOME

24 INFORMATION AND CALLED ME. AND THEY

25 SET ME UP WITH A ONE PHONE CALL WITH

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41

1 THE 911. LIKE IF I'M OUT IN THE BOON

2 DOCKS AND SOMETHING HAPPENS I HAVE ONE

3 PHONE CALL THAT I CAN CALL 911. AND

4 THERE WON'T BE ANY CHARGE AND THEY SAID

5 THEY'LL TAKE CARE OF THE PROBLEM. I

6 DON'T KNOW IF YOU HEARD OF THAT BEFORE?

7 CAROL: SHE LIVES IN NORTHERN

8 WISCONSIN.

9 KATHY: OH OKAY.

10 CAROL: SO THERE AREN'T AS MANY

11 UP THERE. BUT I THINK WE CAN

12 WORK WITH YOU JEAN. I'M SURE THERE'S

13 SOME TELEPHONE PROVIDER.

14 AUDIENCE PARTICIPANT: THERE HAS

15 TO BE.

16 CAROL: THERE HAS TO BE WE'LL

17 WORK WITH YOU AND GET IT SORTED OUT.

18 AUDIENCE PARTICIPANT: I MISSED

19 EARLIER WHEN YOU SAID SOMETHING ABOUT

20 CALLING SOMEBODY TO CUSTOMIZE.

21 KATHY: ABOUT CALLING SOMEONE.

22 CAROL: ABOUT CALLING AUDEX? IS

23 AUDEX THE NAME YOU WERE LOOKING FOR?

24 AUDIENCE PARTICIPANT: AUDEX

25 OKAY WHAT KIND OF A COMPANY IS IT IS IT

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42

1 A PHONE COMPANY OR.

2 CAROL: PARDON ME.

3 AUDIENCE PARTICIPANT: IS IT A

4 PHONE COMPANY OR.

5 CAROL: NO. NO. IT IS A

6 COMPANY THAT MAKES ASSISTIVE DEVICES,

7 OH OKAY.

8 CAROL: I GOT MY MY 1ST -- THESE

9 ARE ALL THE KINDS….. OKAY NANCY, THAT

10 THE SAME AS HANDS FREE PHONE -- THEN

11 WHERE YOU'RE ALL HOOKED UP IS THAT A

12 HANDS FREE PHONE.

13 KATHY: YES IT IS. YOU HAVE A

14 MICROPHONE THAT YOU HOOK UP AS WELL.

15 YES OVER THERE.

16 AUDIENCE PARTICIPANT: IF

17 SOMEBODY CALLS YOU AND YOU DON'T ANSWER

18 AND IT GOES TO YOUR ANSWERING MACHINE

19 ON THERE, CAN YOU HEAR AND CALL UP YOUR

20 VOICE MAIL AND HERE IT.

21 KATHY: YES I CALL UP MY VOICE

22 MAIL AND JUST LISTEN TO IT NORMALLY.

23 NOW, THE GOOD NEWS IS I DO NOT USE THIS

24 ANYMORE. AND THE REASON WHY I DON'T

25 USE THIS ANYMORE IS BECAUSE TECHNOLOGY

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

43

1 HAS GOTTEN BETTER AND I DON'T USE THE

2 BODY WORN PROCESSOR. I USE THE BEHIND

3 THE EAR PROCESSOR. AND SO WITH THAT, I

4 HAVE THE TELECOIL. SO I JUST PUT THE

5 PHONE TURN IT ON AND TALK LIKE A NORMAL

6 PERSON NOW. YES?

7 AUDIENCE PARTICIPANT: MY SON

8 HAS A MED-EL BEHIND THE EAR.

9 KATHY: YES UM-HMM.

10 AUDIENCE PARTICIPANT: SO WHAT

11 YOU'RE SAYING WOULD THAT BE SIMILAR TO

12 HIM WHERE HE -- I MEAN HE'S STARTED TO

13 DO IT AT HOME WHERE HE TALKS ON THE FOP

14 THIS WAY BUT WITH A CELL PHONE THAT'S

15 ALL YOU DO.

16 KATHY: JUST TALK ON THE CELL

17 PHONE LIKE THIS IN FACT THE SAMSUNG

18 CELL PHONESS ARE GOOD WITH QUALITY. SO

19 IF YOU DON'T HAVE A TELECOIL YOU PUT IT

20 UP TO YOUR EAR AND YOU CAN HEAR VERY

21 WELL.

22 AUDIENCE PARTICIPANT: WHAT IS A

23 TELECOIL.

24 KATHY: DID YOUR SON EVER HAVE A

25 HEARING AID.

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

44

1 AUDIENCE PARTICIPANT: YES.

2 KATHY: DO YOU REMEMBER A T

3 SWITCH ON THE HEARING AID.

4 AUDIENCE PARTICIPANT: YEAH.

5 KATHY: THAT PICKS UP THE

6 ELECTRO-MAGNETIC SIGNAL SO TWO

7 BLOCKS OUT THE BACKGROUND NOISE BUT

8 PLACKS THE SOUND COME CLOSER INTO YOUR

9 EAR.

10 AUDIENCE PARTICIPANT: SO YOUR

11 IMPLANT HAS THAT?

12 KATHY: YES IT DOES.

13 AUDIENCE PARTICIPANT: DO YOU

14 KNOW IF A MED-EL HAS THAT.

15 KATHY: NO MED-EL DOES

16 NOT. THE NUCLEUS IS THE ONLY DEVICE

17 THAT HAS A BUILT IN TELECOIL.

18 AUDIENCE PARTICIPANT: INTERESTI

19 NG.

20 KATHY: YES. THE ABC HAS A -

21 ADVANCED BIONIC DEVICE HAS A “T” MIKE,

22 WHICH IS A MICROPHONE THAT ATTACHES TO

23 THE IMPLANT AND IT SITS IN THE EAR.

24 AUDIENCE PARTICIPANT: MY

25 DAUGHTER HAS THAT.

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45

1 KATHY: OKAY YES. BUT IT DOES

2 NOT BLOCK OUT THE BACKGROUND NOISE. SO

3 THAT'S THE ONLY DIFFERENCE. BUT

4 EVERYBODY IS DIFFERENT IN HOW THEY LIKE

5 TO USE IT. SOME PEOPLE PREFER NOT TO

6 USE THE TELECOIL BECAUSE IF YOU SIT

7 NEXT TO A COMPUTER SOMETIMES YOU'RE

8 GOING TO GET SOME ELECTRO-MAGNETIC

9 INTERFERENCE.

10 CAROL: AND THE WAY TO FIX THAT

11 IS TO GET A FLAT SCREEN COMPUTER AND

12 YOU DON'T GET THAT.

13 KATHY: DO YOU WANT ME TO HOLD

14 IT? I'M SORRY I DIDN'T MEAN TO

15 INTERRUPT YOU.

16 KATHY: YOU DIDN'T INTERRUPT.

17 THAT'S FINE. LET'S SEE. WHAT ELSE?

18 THE -- I'M SORRY I LOST MY TRAIN OF

19 THOUGHT.

20 CAROL: I DID INTERRUPT.

21 KATHY: THAT'S OKAY. SO ANY WAY

22 DID YOU HAVE ANY.

23 AUDIENCE PARTICIPANT: THAT'S

24 GOOD. THANK YOU.

25 KATHY: OKAY GREAT. DOES

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

46

1 ANYBODY ELSE HAVE A QUESTION AROUND

2 ABOUT THE TELEPHONE. YES YOU DO.

3 AUDIENCE PARTICIPANT: WHEN WE

4 GOT OUR CELL PHONE AND WE DIDN'T HAVE

5 ONE UNTIL SIX MONTHS AGO OR SO I FOUND

6 THAT IN THE PLACE WE BOUGHT THEM, I HAD

7 TO TRY ABOUT SIX OR SEVEN OF THEM

8 BEFORE I COULD FIND ONE THAT WASN'T

9 TOTALLY STATIC.

10 KATHY: YES.

11 AUDIENCE PARTICIPANT: OR LIKE

12 THIS MAY BE THIS IS ELECTRO-MAGNETIC

13 INTERFERENCE YOU'RE TALKING ABOUT BUT I

14 COULDN'T HEAR A THING THEN WE GOT ONE

15 THAT WAS A LITTLE OLDER AND PEOPLE TURN

16 THEM IN. I SUPPOSE THERE'S A TWO YEAR

17 OLD MOTOROLA THAT I CAN HEAR

18 SURPRISINGLY WELL ON.

19 KATHY: YOU HAVE A MOTOROLA.

20 AUDIENCE PARTICIPANT: DO I HAVE

21 A WHAT.

22 KATHY: YOU HAVE A MOTOROLA

23 CELL PHONE.

24 AUDIENCE PARTICIPANT: BUT THE

25 NEWER MOTOROLA CELL PHONES WE

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

47

1 LOOKED AT WERE ALL STATIC.

2 KATHY: UNDERSTAND THAT. I HAD

3 THE MOTOROLA STAR TAC THAT WAS MY

4 1ST CELL PHONE AND IT WAS

5 GREAT WHEN I WAS HOOKED UP TO ALL THESE

6 WIRES - BUT WHEN I GOT THE BEHIND THE EAR

7 WITH THE TELECOIL, IT WAS ALL STATIC.

8 AND THE OTHER MOTOROLA PHONE THAT

9 I TRIED WAS ALL STATIC. AND IF YOU GO

10 TO THE SPRINT STORES, YOU CAN TRY EVERY

11 SINGLE ONE OF THEIR CELL PHONES. THEY

12 HAVE THEM ALL TURNED ON. YOU CAN CALL

13 ANYONE YOU WANT AND TELL THE DIFFERENCE

14 BETWEEN EACH CELL PHONE. AND.

15 CAROL: CAN I JUST INTERJECT ONE

16 THING. KEEP YOUR THOUGHT.

17 KATHY: OKAY I'LL HOLD IT.

18 CAROL: HERE IN WISCONSIN THE

19 TERRAIN WHICH KATHY DOESN'T HAVE TO

20 DEAL WITH TOO MUCH IN THE FLAT LANDS OF

21 ILLINOIS.

22 KATHY: UM-HMM.

23 CAROL: WE HAVE A PROBLEM WITH A

24 LOT OF HILLS OUT IN THE WESTERN PART OF

25 THE STATE AND POSSIBLY UP NORTH. I

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

48

1 DON'T KNOW. BUT ANY WAY, NOT ALL CELL

2 PLANS ARE EQUAL. FOR EXAMPLE SPRINT WASN'T AN

3 OPTION FOR ME BECAUSE OF ALL THE HILLS

4 IN THE AREA WHERE I MOSTLY TRAVEL. SO

5 THATS ANOTHER PIECE YOU HAVE TO

6 INVESTIGATE WHEN YOU'RE LOOKING AT YOUR

7 CELL PHONE PROVIDER. IT'S NOT JUST THE

8 PHONE. ONCE YOU GET THAT NAILED DOWN,

9 THEN YOU HAVE TO FIGURE OUT WHICH CELL

10 PHONE PROVIDER WOULD BE YOUR BEST.

11 SPRINT WOULDN'T CUT THE MUSTARD FOR

12 ME WHERE I LIVE. SO I ENDED UP WITH

13 CINGULAR.

14 KATHY: 1 OF THE THINGS I HAVE

15 FOUND IS IF YOU FIND A CELL PHONE YOU

16 LIKE AT SPRINT, YOU CAN WRITE DOWN THE

17 MODEL OF THAT AND GO TO YOUR PROVIDER

18 AND ASK THEM TO ORDER IT FOR YOU. I

19 HAVE VERIZON FOR MINE AND

20 THEY WERE WILLING TO ORDER IT FOR ME.

21 AND AT THAT TIME.

22 CAROL: IT COSTS A LOT OF MONEY.

23 KATHY: NO IT WAS NO CHARGE

24 AROUND BECAUSE OF THE FEEDBACK THEN

25 THEY STARTED CARRYING THAT MODEL

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

49

1 TELEPHONE. SO YES YOU HAVE A QUESTION?

2 AUDIENCE PARTICIPANT: YEAH. I

3 HAVE A MOTOROLA AND I HEAR VERY

4 WELL OVER IT WITHOUT THE COIL. I CAN

5 CONVERSE WITH MY WIFE FOR A CERTAIN

6 AMOUNT OF TIME AND THEN IT SEEMS LIKE I

7 START LOSING IT'S EFFECTIVENESS TO BE

8 ABLE TO HEAR. YOU KNOW, BUT WHEN I 1ST

9 START ALL I NEED IS JUST GET A COUPLE

10 MESSAGES YOU KNOW I HEAR VERY WELL OVER

11 IT.

12 KATHY: SO YOU'RE SAYING THAT

13 YOU HEAR VERY WELL ON IT? BUT YOUR

14 WIFE DOESN'T?

15 AUDIENCE PARTICIPANT: THAT'S A

16. MOTOROLA

17 AUDIENCE PARTICIPANT: NO I DO.

18 JUST AFTER A TIME THEN HE SORT OF

19 DOESN'T UNDERSTAND IF YOU'RE ON VERY

20 LONG. I DON'T KNOW WHY THAT IS BUT --

21 THE SIGNAL OR.

22 KATHY: IT COULD BE THE BATTERY.

23 HOW OLD IS IT.

24 AUDIENCE PARTICIPANT: EVEN ON

25 THE PHONE IN THE HOUSE IT'S THE SAME

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

50

1 WAY ALSO.

2 KATHY: IS IT.

3 AUDIENCE PARTICIPANT: I CAN

4 HERE VERY WELL OVER IT FOR A CERTAIN

5 AMOUNT OF TIME THEN IT STARTS WHERE I

6 DON'T UNDERSTAND WHAT THEY'RE SAYING.

7 KATHY: OKAY. AND.

8 CAROL: CONCENTRATION?

9 KATHY: CONCENTRATION COULD BE

10 IT. DO YOU USE THE BEHIND THE EAR OR A

11 BODY WORN PROCESSOR?

12 AUDIENCE PARTICIPANT: YEAH. A

13 BEHIND THE EAR. A 22.

14 KATHY: AND 22?

15 AUDIENCE PARTICIPANT: YES.

16 KATHY: OKAY THAT WOULD MAKE

17 SENSE. OKAY. (THERE'S CONVERSATION

18 GOING ON BEHIND ME).

19 KATHY: THE REASON COULD BE THAT

20 THAT YOU THERE'S A COUPLE OF REASONS

21 YOU COULD NEED A NEW MAP. OR I DON'T

22 KNOW. BECAUSE I KNOW THE FIRST THING

23 THAT I NOTICED WHEN I'M NOT HEARING ON

24 THE PHONE VERY WELL, THAT USUALLY MEANS

25 THAT I NEED TO GO IN AND GET NEW

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

51

1 PROGRAMMING. BECAUSE THAT IS THE

2 1ST -- WHEN I START NOTICING I'M NOT

3 UNDERSTANDING SPEECH VERY WELL ON THE

4 TELEPHONE, I CALL MY AUDIOLOGIST AND

5 SAY I'M NOT UNDERSTANDING THINGS VERY

6 WELL AND WE FIND OUT I DO NEED A NEW

7 PROGRAM. SO.

8 AUDIENCE PARTICIPANT: I

9 PROBABLY DO NEED A NEW PROCESSOR

10 BECAUSE IT'S BEEN DROPPED A FEW TIMES

11 AND IT'S CASE IS CRACKED ON IT AND.

12 KATHY: OKAY. I ENCOURAGE YOU

13 TO PLEASE -- WELL IF YOU HAVE THE 22,

14 THIS SUMMER WE'RE COMING OUT WITH THE

15 ESPRIT THREE GO FOR THE 22 WHICH HAS

16 THE BUILT IN TELECOIL. SO IF YOU CAN

17 HANG ON UNTIL MAY OR JUNE AND YOU GOT A

18 NEW PROCESSOR AND YOU CAN GET THAT ONE.

19 AND IT WILL CHANGE YOUR LIFE ON THE

20 TELEPHONE.

21 AUDIENCE PARTICIPANT: DOES

22 ANYBODY KNOW IF MEDICARE PACE FOR NEW

23 PROCESSORS NOW.

24 KATHY: IT MIGHT. EVERY STATE

25 IS DIFFERENT. I KNOW MEDICARE IS

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

52

1 FEDERAL.

2 THE WITNESS: BUT WE CAN BILL

3 MEDICARE FOR IT AND TRY. YOU CERTAINLY

4 CAN TRY. BECAUSE IT IS CONSIDERED AN

5 UPGRADE IN TECHNOLOGY AND AN

6 ENHANCEMENT AND IT'S GOING TO HELP YOU

7 HEAR AND UNDERSTAND BETTER.

8 CAROL: AND IT'S REPLACING A

9 WELL FUNCTIONING ONE.

10 KATHY: AND IT'S REPLACING A

11 WELL FUNCTIONING ONE. I AGREE WITH

12 THAT SO YOU HAVE, I WAS GOING TO ASK

13 YOU HOW OFTEN DO YOU GET A NEW MAP.

14 KATHY: EVERY SIX MONTHS.

15 AUDIENCE PARTICIPANT: FOR REAL.

16 KATHY: YES. EVERY SIX MONTHS I

17 GET A NEW MAP. YES?

18 AUDIENCE PARTICIPANT: I HEAR

19 YOU ALL TALKING HOW SUCCESSFUL YOU ARE

20 ON THE TELEPHONE. I DON'T HAPPEN TO BE

21 THAT SUCCESSFUL ON THE TELEPHONE. 1 OF

22 THE THINGS IS I DON'T SEEM TO BE ABLE

23 TO COME UP WITH ENOUGH VOLUME. IT

24 SEEMS IT'S SO FAR AWAY. PLUS THE FACT

25 THAT WHEN PEOPLE SPEAK LIKE YOU'RE

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

53

1 GOING THERE 40 MILES AN HOUR. I HAVE

2 TROUBLE MY BRAIN DON'T PROCESS THAT

3 STUFF THAT FAST. SO I GET MOST OF YOU

4 IN SPITE OF THAT. BUT THIS IS PART OF

5 MY PROBLEM. WE DON'T HAVE A CORDLESS

6 PHONE OR A CELL PHONE.

7 AUDIENCE PARTICIPANT: WE SURE

8 DO.

9 AUDIENCE PARTICIPANT: WE HAVE A

10 VCO PHONE.

11 AUDIENCE PARTICIPANT: SHE SAYS

12 WE DO HAVE A CELL PHONE I GUESS THAT'S

13 WHAT IT'S CALLED IT'S PORTABLE IN A

14 CAR. I HAVE NOT TRIED TO USE THAT

15 BECAUSE THE ORDINARY PHONE WE HAVE

16 WITHOUT THE TELECOIL DOESN'T WORK VERY

17 WELL.

18 KATHY: IT DIDN'T.

19 AUDIENCE PARTICIPANT: SO I HAVE

20 NOT USED THAT. I DO USE TELECOIL ON A

21 TELEPHONE OCCASIONALLY. BUT AGAIN, AS

22 I SAID, A A LONG WAYS A WAY. SO IT IS

23 GETTING BETTER THOUGH. WITH SOME

24 USAGE. I HAD -- 1ST I HAD THE ESPRIT

25 UNIT AND THEN I HAVE SINCE ABOUT A YEAR

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

54

1 AGO OBTAINED THE 3G WHICH HAS THE MUCH

2 BETTER QUALITY AND HAS THE CHOICE OF

3 TELECOIL THEN THERE'S ANOTHER

4 ADJUSTMENT ON IT BESIDES THAT. THOSE

5 THINGS DO HELP.

6 CAROL: CAN I ASK YOU WHAT KIND

7 OF TELEPHONE YOU USE?

8 AUDIENCE PARTICIPANT: WE HAVE

9 A --

10 CAROL: DOES IT HAVE A VOLUME

11 CONTROL ON IT.

12 AUDIENCE PARTICIPANT: IT'S A

13 REGULAR PHONE WITH A VOLUME WE HAVE TWO

14 OF THEM ONE WITH A VOLUME CONTROL AND

15 ONE WITH A VOLUME CONTROL AND IT'S ALSO

16 CONNECTED WITH THE VCO.

17 CAROL: BECAUSE NOT ALL

18 TELEPHONES ARE EQUAL IN TERMS OF HOW

19 THEY -- ARE MADE WITH.

20 AUDIENCE PARTICIPANT: WELL THIS

21 ONE OF THEM IS UP TO IS UP TO 50DBS AND

22 THE OTHER IS 40 AND THAT I UNDERSTAND

23 IS QUITE HIGH.

24 KATHY: 1 OF THE THINGS WITH

25 TELEPHONES IS I'M GUESSING IF YOU HAVE

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55

1 A VOICE CARRY OVER PHONE AS YOU

2 PROBABLY HAVE ONE OF THE MORE EXPENSIVE

3 TELEPHONES THAT'S MADE FOR PEOPLE WITH

4 HEARING LOSS AND I HAVE FOUND AND TRUST

5 ME, I HAVE SPENT HUNDREDS AND

6 HUNDREDS OF DOLLARS LOOKING FOR THE

7 PERFECT PHONE. AND THOSE $150

8 TELEPHONES THAT ARE FOR PEOPLE WITH

9 HEARING LOSS JUST DO NOT WORK FOR ME.

10 THE TELECOIL JUST DOES NOT WORK THEM AS

11 WELL EITHER. JUST A SECOND. THE BEST

12 PHONE I HAVE FOUND WAS A $30 TELEPHONE

13 FROM AT AND T. THE BEST.

14 AUDIENCE PARTICIPANT: THE BEST

15 ONES I HAVE FOUND ARE WALKER.

16 AUDIENCE PARTICIPANT: UNIVERSAL

17 LINK I DON'T KNOW WHAT.

18 CAROL: I HAVE ONE OF THE OLD

19 PRINCESS STYLE PHONES. DO YOU

20 REMEMBER THOSE WITH THE DIAL IN THE HAND

21 SET WITH JUST A LITTLE VOLUME CONTROL

22 ON IT. THIS THING IS 30 YEARS OLD AND

23 I HEAR THE BEST ON THAT TELEPHONE.

24 KATHY: YOU HAD A QUESTION BACK

25 THERE?

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56

1 AUDIENCE PARTICIPANT: I WAS

2 JUST GOING TO SAY WE HAVE SEVERAL

3 DIFFERENT PHONES. THE PHONE MY HUSBAND

4 HEARS THE BEST ON IS AN INEXPENSIVE I

5 THINK IT'S A GE PHONE. 29 OR $39. I

6 AGREE WITH YOU.

7 KATHY: YOU HAVE --

8 AUDIENCE PARTICIPANT: ARE THERE

9 ANY PATCHES OR CORD THAT MAKE ANSWERING

10 MACHINES A LITTLE MORE FRIENDLY?

11 KATHY: THAT'S A GOOD QUESTION.

12 AND I REALLY DON'T KNOW THE ANSWER TO

13 THAT.

14 AUDIENCE PARTICIPANT: IT'S MY

15 BIGGEST CHALLENGE AT WORK IS AN

16 ANSWERING. PEOPLE CALL IN AND THEY

17 DON'T REALIZE YOU'RE HEARING IMPAIRED

18 AND THEY TALK A MILE A MINUTE.

19 KATHY: AUDEX MAY HAVE

20 SOMETHING. BUT YOU KNOW WHAT I'D DO

21 FOR THAT SITUATION? IS YOU RECORD YOUR

22 MESSAGE ON THE VOICE MAIL.

23 AUDIENCE PARTICIPANT: ON MY ON

24 MY BOSS' DESK HE'S GOT HIS OWN MESSAGE.

25 KATHY: I WOULD RECORD IT THIS

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57

1 IS WHAT I DO I SAY HI THIS IS KATHY I'M

2 NOT HERE TO TALK YOUR CALL RIGHT NOW

3 BUT IF YOU PLEASE LEAVE A MESSAGE I'LL

4 CALL YOU BACK AND

5 BECAUSE I HAVE A UNDERSTAND EVERY BIT

6 OF YOUR MESSAGE AND IF YOU DON'T MIND

7 PLEASE REPEAT THE NUMBER TWICE.

8 AUDIENCE PARTICIPANT: IT WORKS

9 AT HOME I AGREE WITH YOU WHOLEHEARTEDLY.

10 KATHY: AND I THAT'S WHAT I PUT

11 ON MY ANSWERING MACHINE AND MOST OF THE

12 TIME PEOPLE SPEAK SLOWLY. IF IT'S A

13 TELEMARKETER OR SOMEBODY CALLING ABOUT

14 A BILL THEY SPEAK TOO FAST AND I DON'T

15 CALL THEM BACK.

16 CAROL: THERE'S ONE OTHER

17 COMMENT THAT I WOULD LIKE TO MAKE.

18 THERE IS SOMETHING THAT IS IN TRIALS

19 NOW CALLED THE CAP TEL TELEPHONE. ARE

20 YOU FAMILIAR WITH THAT?

21 KATHY: NODDING HEAD.

22 AUDIENCE PARTICIPANT: SHE USES

23 ONE.

24 NEW SPEAKER: AS OF THE 31ST.

25 CAROL: I THINK SEVERAL PEOPLE

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58

1 IN THIS ROOM MAY HAVE ONE. OKAY. AND

2 THAT ALSO IS A WONDERFUL WAY TO BEGIN

3 USING THE TELEPHONE BECAUSE IT GIVES

4 YOU SOME CONFIDENCE THAT YOU CAN LOOK

5 DOWN AND READ WHAT'S BEING SAID. AND

6 THE 2ND THING IS I HAVE USED IT WHEN I

7 HAD SOMEONE THAT LEFT A MESSAGE ON MY

8 VOICE MAIL THAT WAS JUST TOTALLY

9 UNINTELLIGIBLE. I HAD USE THAT TO

10 CALL MY VOICE MAIL GET THE MESSAGE. SO

11 THERE'S A LOT OF TRICKS WE CAN USE. WE

12 JUST HAVE TO PROBLEM SOLVE WITH PEOPLE

13 WHO KNOW A LITTLE BIT ABOUT THESE

14 THINGS.

15 AUDIENCE PARTICIPANT: CAP TEL

16 AS OF THE 31ST OF THIS MONTH (IT ENDS.

17 CAROL: WHAT JOANNE SAID WAS THE

18 TRIAL ENDS THE 31ST OF THE MONTH.

19 AUDIENCE PARTICIPANT: UNLESS

20 THEY GET MORE FUNDING BUT THAT'S WHAT I

21 GOT FROM E-MAIL THAT IT WAS ENDING THE

22 END OF THIS MONTH.

23 CAROL: OKAY. DOES ANYONE NEED

24 THAT REPEATED?

25 AUDIENCE PARTICIPANT: CAROL?

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59

1 KATHY: AND ALSO ON THE CAP TEL,

2 IF THAT TRIAL IS SUCCESSFUL, THEY WILL

3 PUT IT OUT TO MARKET THIS FALL. YES

4 YOU HAVE A QUESTION.

5 AUDIENCE PARTICIPANT: I'M A

6 MEMBER OF THE RELAY SYSTEM HERE IN

7 WISCONSIN. AND IT'S JUST THINGS THAT

8 ARE HAPPENING DAILY ARE VERY EXCITING

9 IN THE COMMUNICATION SO IF IT'S NOT

10 WORKING RIGHT NOW IT WILL BE WORKING

11 SOON. IT'S AMAZING WHAT'S BEEN GOING

12 GOING ON IN THAT FIELD.

13 KATHY: ABSOLUTELY. TECHNOLOGY

14 IS RAPIDLY IMPROVING. AND YOU HAD A

15 QUESTION.

16 AUDIENCE PARTICIPANT: IT WASN'T

17 A QUESTION I WAS JUST GOING TO SAY THAT

18 CAP TEL IS JUST BEGINNING TESTING

19 SEVERAL OTHER STATES SO IT WILL BE

20 SEVERAL YEARS I THINK BEFORE IT'S

21 REALLY ON THE MARKET.

22 KATHY: WELL I AM IN THE TRIAL

23 NOW AND JUST SIGNED UP FOR THE TRIAL IN

24 ILLINOIS AND THEY TOLD ME I WOULD HAVE

25 IT UNTIL JUNE. SO THAT'S WHY I WAS

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

60

1 SURPRISED YOU SAID YOURS WAS ENDING BUT

2 THEY HAD TOLD ME IF IT'S SUCCESSFUL

3 MARKETING COULD COME OUT IN SEPTEMBER.

4 SO THAT'S THEIR HOPE. THAT'S THEIR

5 HOPE. THEY WANT TO GET IT TO US AS

6 SOON AS POSSIBLE. OKAY. MOVING ON, WE

7 GOT -- THE LAST THING ON THE TELEPHONE,

8 HOW MANY OF YOU HAVE HEARD OF THE HATIS

9 DEVICE? THERE YOU GO.

10 THE HATIS DEVICE IS SOMETHING

11 THAT YOU CAN USE IF YOU HAVE A HEARING

12 AID WITH A TELECOIL OR IF YOU HAVE A

13 PROCESSOR WITH A TELECOIL. IF YOU HAVE

14 THE NUCLEUS 3G THAT HAS A BUILT IN

15 TELECOIL, THIS IS A HANDS FREE DEVICE

16 FOR THE CELL PHONE. IT WORKS WITH A

17 CELL PHONE ONLY. THEY DO HAVE A

18 WEB SITE THAT THEY DO CREATE OTHER

19 PRODUCTSS AND MAY BE ABLE TO GET THEM.

20 YOU CAN GET THIS BY GOING TO WWW.

21 HATIS.COM.

22 Q PLUG THIS INTO YOUR CELL

23 PHONE LIKE NORMAL PEOPLE

24 DO WITH THEIR HANDS FREE

25 DEVICES. AGAIN WE HAVE

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1 THIS CUTE LITTLE

2 SILHOUETTE ADAPTER. I

3 THINK THIS IS A MIRACLE.

4 THIS THING. AGAIN SLIDE

5 IT ON BEHIND THE

6 PROCESSOR. PUT MY

7 PROCESSOR ON THE TELECOIL

8 AND JUST TALK ON THE

9 PHONE. IT'S A HANDS FREE

10 DEVICE. AND IT HAS A

11 BILLED IN MICROPHONE

12 HERE. YOU JUST CLIP IT

13 ON YOUR SHIRT LET IT

14 HANG. I CAN TALK WHILE

15 I'M DRIVING IN THE CAR.

16 SO ANYBODY WHO HAS A

17 HEARING AID OR SPEECH

18 PROCESSOR WITH A BUILT IN

19 TELECOIL CAN USE THIS

20 DEVICE. YOU'RE WELCOME

21 TO TRY THIS AFTER WHEN WE

22 START PLAYING WITH THE

23 TOYS. THE ONLY PROBLEM I

24 NOTICE MY MICROPHONE HERE

25 IS NOT WORKING TODAY.

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62

1 BUT YOU CAN CALL MY

2 ANSWERING MACHINE AND YOU

3 CAN STILL LISTEN WITH IT

4 AND SEE HOW CLEAR IT IS.

5 THIS SHOULD WORK WITH ANY

6 CELL PHONE THAT HAS A

7 BUILT IN JACK. SO THIS

8 IS REALLY EFFECTIVE. YOU

9 CAN ALSO GET THIS FOR

10 BOTH EARS IF YOU WANT IT.

11 ALL RIGHT. MOVING

12 ALONG. I'M GOING TO TALK

13 BRIEFLY ABOUT INFRARED

14 SYSTEMS. HOW MANY OF YOU

15 ARE FAMILIAR WITH

16 INFRARED? DO YOU EVER

17 ATTEND THE NEATER? OR

18 PLAYS? OR SOMETHING.

19 SOMETIMES THEY WILL HAVE

20 A BUILT IN INFRARED

21 SYSTEM. AND WHAT THIS

22 DOES IS YOU CANNOT SEE

23 IT. IT'S INVISIBLE TO

24 THE EYE. AND IT USES

25 THESE INFRARED LIGHT

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63

1 WAVES TO TRANSMIT THE

2 SOUNDS DIRECTLY TO YOU.

3 HOW DO YOU GET IT? YOU

4 WOULD USE EITHER HEAD

5 PHONES OR A NECK LOOP

6 WITH AN FM PATCH CORD

7 INTO YOUR SPEECH

8 PROCESSOR. YOU GET MOST

9 THEATERS BECAUSE OF THE

10 AMERICANS WITH DISABILITY

11 AS LAW THEY'RE REQUIRED

12 TO OFFER YOU SOME KIND OF

13 ASSISTIVE LISTENING

14 DEVICE. NOW, WHETHER

15 THEY'RE CAOMPATIBLE WITH

16 COCHLEAR IMPLANTS IS NOT

17 ALWAYS TRUE BUT IF YOU

18 BRING ALONG YOUR FM PATCH

19 CABLE AND ASK FOR A NECK

20 LOOP AND YOU PLUG IT INTO

21 YOU CAN USE THESE SYSTEMS

22 IN THE THEATER WITH AN

23 INFRARED DEVICE. IT'S

24 ALWAYS CONTAINED IN ONE

25 ROOM. SO WHAT'S COOL

Rose Coulthart, RPR ajc2@wi.net 262-878-0884

64

1 ABOUT THAT VERSUS INDUCTION

2 LOOP SYSTEM IS

3 YOU'RE ONLY GOING TO GET

4 THE SOUND IN THIS ROOM

5 AND NOT FROM THE OTHER.

6 ARE YOU FAMILIAR WITH

7 NECK LOOPS? WE'VE HAD FM

8 SYSTEMS. A NECK LOOP HAS

9 AN ELECTRO-MAGNETIC SOUND

10 SYSTEM. OKAY A RECEIVER

11 WEARS AN FM SYSTEM. I

12 MEANS THE PERSON THAT'S

13 TALKING FOR EXAMPLE LET'S

14 IMAGINE THIS WAS AN FM

15 SYSTEM AND I'M TALKING

16 INTO THIS AND YOU HAVE A

17 BOX THAT YOU ARE WEARING

18 WITH A LITTLE WIRE THAT'S

19 A NECK LOOP AND YOU

20 HAVE -- A HEAD SET OR A

21 TELECOIL TURNED ON. AND

22 YOU WOULD BE GETTING THE

23 SOUND DIRECTLY INTO YOUR

24 EAR JUST AS IF I WAS

25 TALKING TO YOU FACE TO

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65

1 TASTE INSTEAD OF ACROSS

2 THE ROOM. IN FACT, IF I

3 GO DOWN THE HALL AND I

4 KEEP THIS MICROPHONE WITH

5 ME AND I GO TO THE

6 BATHROOM YOU WILL HEAR ME

7 FLUSH THE TOILET.

8 BECAUSE IT CAN BE BE

9 HEARD FROM ANOTHER ROOM.

10 AUDIENCE PARTICIPANT: AND YOU

11 JUST TAKE THE LOOP? BECAUSE I HAVE TO

12 DO THIS FOR A CONVENTION COMING UP. WE

13 YOU JUST TAKE THE LOOP AND THEN WHAT DO

14 I PUT IN AND CAN I USE INFRARED WITH

15 IT?

16 KATHY: DO YOU HAVE YOUR OWN FM

17 SYSTEM.

18 AUDIENCE PARTICIPANT: I HAVE AN

19 FM SYSTEM.

20 CAROL: SHE'S GOING TO SHHH.

21 KATHY: OH SHHH.

22 CAROL: SO SHE HAS TO USE THE

23 LOOP AND PLUG TO HER FROM --

24 KATHY: UM-HMM YES.

25 CAROL: SO SHE'S ASKING HOW WILL

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66

1 I USE THAT.

2 KATHY: YOU TAKE THE NECK LOOP

3 AND THEN -- LET ME SEE. YEAH. YOU

4 TAKE THE NECK LOOP AND YOU GET A PATCH

5 CORD AND PLUG IT INTO YOUR PROCESSOR.

6 DOES THAT MAKE SENSE.

7 AUDIENCE PARTICIPANT: THE NECK

8 LOOP?

9 KATHY: UM-HMM.

10 AUDIENCE PARTICIPANT: I BROUGHT

11 IT WITH ME BUT I THINK I LEFT THE LOOP

12 HOME.

13 CAROL: THAT'S HOW I DID IT.

14 KATHY: YEAH YOU JUST PLUG THE

15 PATCH CORD INTO YOUR PROCESSOR.

16 CAROL: BECAUSE WE DON'T HAVE

17 WHEN YOU HAVE THE BODY PROCESSOR.

18 AUDIENCE PARTICIPANT: SEE IT

19 HAS A LOOP.

20 KATHY: RIGHT YOU DON'T KNOW.

21 CAROL: SO THEN YOU HAVE TO USE.

22 KATHY: RIGHT YOU DON'T USE THE

23 NECK LOOP THOUGH. YOU DON'T USE THE

24 NECK LOOP. THAT'S WHY I WAS CONFUSE

25 AND YOU WERE GOING WHAT?

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1 CAROL: OKAY BECAUSE I WAS

2 THINKING OF THE INFRARED THAT YOU HAD

3 TO WEAR AROUND.

4 KATHY: THE INFRARED YOU USE A

5 NECK WIRE OR A HEAD SET AND YOU CAN

6 PLUG THAT IN. YOU HAVE TO HAVE THE

7 TELECOIL FOR THAT. OKAY? IF YOU'RE

8 USING THE BODY WORN PROCESSOR, YOU PLUG

9 IT DIRECTLY FROM THE BOX INTO YOUR

10 PROCESSOR.

11 CAROL: IT WAS THE INFRARED THAT

12 WAS DIFFERENT. THAT YOU HAVE THE THING

13 THAT YOU WEAR AROUND.

14 KATHY: RIGHT. RIGHT. THE

15 INFRARED IS DIFFERENT. ALL RIGHT.

16 CAROL: SO THEY MAY HAVE THE

17 INTRARED TYPE.

18 AUDIENCE PARTICIPANT: I BROUGHT

19 IT ALL WITH ME. SO MAYBE YOU COULD

20 SHOW ME.

21 CAROL: OKAY. SURE.

22 KATHY: ALL RIGHT HOW MANY OF

23 YOU LIKE TO LISTEN TO MUSIC? (HANDS

24 RAISED) LISTENING TO MUSIC WITH A

25 COCHLEAR IMPLANT IS NOT REALLY GREAT IS

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1 IT. HOW MANY OF YOU USED TO LISTEN TO

2 MUSIC MAY BE BEFORE LOST YOUR HEARING

3 AND YOU WOULD LIKE TO LISTEN TO MUSIC

4 NOW? OKAY THERE ARE WAYS WE CAN DO

5 THIS. DO YOU HAVE A QUESTION OR YOU

6 JUST --

7 AUDIENCE PARTICIPANT: NO.

8 KATHY: OKAY, MY QUESTION IS

9 MUSIC.

10 AUDIENCE PARTICIPANT: NOW I GOT

11 THE QUESTION FOR MUSIC I CAN'T HEAR THE

12 MUSIC.

13 KATHY: UM-HMM.

14 AUDIENCE PARTICIPANT: SEE? I

15 DON'T KNOW WHAT TO DO ABOUT IT. I HAVE

16 TO USE THE MUSIC. RADIO THE MUSIC IS

17 NECESSARY.

18 KATHY: OKAY. SO WHAT YOU'RE

19 SAYING IS YOU LIKE MUSIC, YOU WANT TO

20 ENJOY MUSIC BUT IT DOESN'T SOUND GOOD

21 TO YOU.

22 AUDIENCE PARTICIPANT: NO. NO.

23 KATHY: I UNDERSTAND. I HEAR

24 YOU. DO YOU WEAR A HEARING AID IN YOUR

25 OTHER EAR? DO YOU USE A HEARING AID IN

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1 YOUR OTHER EAR.

2 AUDIENCE PARTICIPANT: NO.

3 KATHY: JUST THE I AM PHRA*EUPBL

4 PLANT.

5 AUDIENCE PARTICIPANT: THE

6 IMPLANT.

7 KATHY: OKAY. WHAT I'D LIKE TO

8 DO TODAY -- SOMETIMES IF YOU

9 REMEMBER MUSIC, IF YOU WERE NOT BORN

10 WITH A PROFOUND HEARING LOSS YOU MIGHT

11 REMEMBER WHAT MUSIC SOUNDS LIKE. YOU

12 KNOW WHAT KIND OF MUSIC YOU LIKE. I

13 ENCOURAGE YOU TO LISTEN TO MUSIC THAT

14 YOU REMEMBER. AND LISTEN TO IT OVER

15 AND OVER AND OVER AGAIN UNTIL TWO

16 STARTS THE WAY YOU REMEMBER IT. TRY TO

17 HAVE THE PRINTED COPY OF THE WORDS WITH

18 YOU SO YOU CAN READ ALONG WITH THE

19 WORDS. A GOOD WAY TO LISTEN TO THE

20 MUSIC IS USE THESE HEAD PHONES. I MEAN

21 YEAH THEY'RE $300. I KNOW IT'S A LOT

22 OF MONEY. BUT I USE THEM FOR LISTENING

23 TO BOOKS ON TAPE.

24 THE WITNESS: I USE THEM FOR

25 LISTENING TO MUSIC AND IT HAS REALLY

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70

1 HELPED ME A LOT. AND I WANT YOU TO TRY

2 THEM AFTER I FINISH TALKING IN JUST A

3 FEW MINUTES AND SO YOU CAN GET AN IDEA

4 WHAT THE MUSIC IS LIKE.

5 CAROL: AND PLAYING - ADDING TO

6 WHAT KATHY SAID ABOUT FAMILIAR MUSIC - I

7 BROUGHT SOME CDS AND MOST ALL OF US

8 KNOW CHRISTMAS MUSIC. SO I HAVE

9 CHRISTMAS, CLASSICAL, COUNTRY AND A

10 VARIETY OF DIFFERENT THINGS DEPENDING

11 ON WHAT YOUR SPECIFIC LISTENING

12 PREFERENCES ARE. SO FIND SOMETHING

13 FAMILIAR AND THEN MAYBE TRY THAT ON A

14 CD.

15 AUDIENCE PARTICIPANT: OKAY.

16 KATHY: OKAY. WHEN YOU GOT YOUR

17 COCHLEAR IMPLANT, HOW MANY OF YOU HAD

18 AUDITORY REHABILITATION AFTERWARDS? 1,

19 TWO, THREE, FOUR, FIVE, SIX, YOU? NO?

20 OH BOY. YOU DO WELL.

21 CAROL: I DID MY OWN.

22 KATHY: OKAY.

23 THE WITNESS: SOME OF YOU -- HOW

24 MANY OF YOU FEEL YOU HEAR BUT DON'T

25 UNDERSTAND WITH YOUR COCHLEAR IMPLANT?

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1 SO YOU HEAR THE NOISE BUT YOU DON'T

2 UNDERSTAND THE WORDS?

3 AUDIENCE PARTICIPANT: SOMETIMES

4 .

5 AUDIENCE PARTICIPANT: FOR ME I

6 CAN HEAR BUT I CAN'T QUITE UNDERSTAND

7 BUT I USE LIP READING VERY WELL. SO

8 IT'S REALLY A COMBINATION OF BOTH TO

9 HELP ME FOLLOW. BUT I LIKE TO BE ABLE

10 TO TRY PRACTICE LISTENING AND RECOGNIZE

11 WORDS WITHOUT LIP READING. YOU KNOW.

12 KATHY: RIGHT. THAT'S

13 IMPORTANT. EXCUSE ME. LIP READING --

14 IT'S EASIER TO LIP READ WITH THE

15 COCHLEAR IMPLANT THAN IT WAS BEFORE,

16 RIGHT.

17 AUDIENCE PARTICIPANT: RIGHT.

18 KATHY: AND IF YOU TAKE YOUR

19 COCHLEAR IMPLANT OFF, IS IT HARDER TO

20 LIP READ NOW.

21 AUDIENCE PARTICIPANT: I'VE ONLY

22 HAD IT FOR ABOUT SIX OR FIVE MONTHS.

23 KATHY: YOU'RE NEW. OKAY.

24 GREAT. GREAT. SO WHAT WE'RE GOING TO

25 DO IS THERE'S WAYS YOU CAN IMPROVE YOUR

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1 UNDERSTANDING OF SPEECH. I'VE HAD MY

2 IMPLANT FOR THREE YEARS. JACK WAS

3 TELLING ME TODAY HE SAID I'M STILL

4 PRACTICING THERE'S ALWAYS ROOM FOR

5 IMPROVEMENT AND HE'S HAD HIS FOR 12

6 YEARS NOW RIGHT DISBLAK.

7 AUDIENCE PARTICIPANT: RIGHT 12

8 YEARS.

9 KATHY: 12 YEARS AND HE'S STILL

10 PRACTICE TO GO GET BETTER TO UNDERSTAND

11 SPEECH. THERE'S THINGS YOU CAN DO.

12 YOU CAN DO AEROBICS YOU KNOW THE

13 EXERCISE AEROBICS. WELL YOU CAN DO

14 THOSE WITH YOUR EARS TOO. I HAVE --

15 THERE'S A WEB SITE AND I'M GOING TO

16 PASS THIS OUT NOW SO YOU CAN ALL LOOK

17 AT IT. THERE'S A WE CAN WEB SITE THAT

18 TELLS YOU WHERE YOU CAN GET THE

19 AEROBICS TAPE. THESE ARE TAPES YOU CAN

20 LISTEN TO AND PLAY ALONG WITH ON THE

21 COMPUTER TO PRACTICE UNDERSTANDING OR

22 TRAINING YOUR BRAIN HOW TO HEAR. TO

23 UNDERSTAND SPEECH AND GET BETTER WITH

24 YOUR SPEECH COMPREHENSION. ARE YOU

25 FAMILIAR WITH THE LEAP FROG SYSTEMS FOR

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1 THE KIDS? THE LEAP FROG SYSTEMS ARE A

2 GREAT AUDITORY TRAINING TOOL. YOU PUT

3 THE BOOK ON IT AND PUT THE PEN OVER THE

4 WORD AND THEN IT SAYS THE WORD. THIS

5 IS A GOOD WAY TO TRAIN YOUR BRAIN HOW

6 TO HEAR. YOU CAN READ THOSE BOOKS. IF

7 YOU'RE STARING OUT CHILDREN'S BOOKS ARE

8 GOOD THEY WANT YOU CAN GRADUATE TO

9 BOOKS ON TAPE. IF YOU HAVE A NOVEL YOU

10 ENJOY READING YOU CAN GUY THE AUDIO

11 TAPES. GET THE UNABRIDGED VERSION THAT

12 MEANS IT'S WORD FOR WORD AND YOU PUT

13 THESE ON AND LISTEN TO IT WHILE YOU'RE

14 READING THE BOOK THEN YOU CAN TRY

15 LISTENING TO IT WITHOUT READING THE

16 BOOK AND THIS WILL HELP IMPROVE YOUR

17 SPEECH COMPREHENSION. MAKE IT EASIER

18 FOR YOU TO UNDERSTAND. YOU CAN ALSO

19 APPROXIMATE CYST PRACTICE WITH A

20 PARTNER GET SENTENCES OR WORDS LISTS

21 WHERE YOU CAN READ ME A SENTENCE I WENT

22 TO THE BEACH TODAY. HAVE YOUR HAND

23 OVER YOUR MOUTH. AND I WOULD TRY TO

24 SAY BACK WHAT YOU SAID. ANOTHER FUN

25 THING IS TO SAY WE'RE GOING TO TALK

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1 ABOUT GOING TO THE BEACH TODAY. AND

2 THEN YOU COVER YOUR MOUTH OR HAVE YOUR

3 PARTNER COVER YOUR MOUTH AND SAY I WILL

4 BRING SUN TAN LOTION AND YOU HAVE TO

5 REPEAT WHAT IS BEING SAID. THERE'S

6 SEVERAL DIFFERENT LEVELS OF WAYS YOU

7 CAN PRACTICE. A GOOD WAY TO PRACTICE

8 FOR TELEPHONE SKILLS TO IMPROVE ON THE

9 TELEPHONE IS TO CALL THE MOVIE

10 THEATERS, CALL THE TIME AND

11 TEMPERATURE, CALL PEOPLE'S ANSWERING

12 MACHINES, THE BEST ONE I FOUND YET IS

13 AT&T THE PHONE SERVICE BECAUSE YOU GET

14 TRANSFERRED TO 10 DIFFERENT RECORDED

15 MESSAGES BEFORE YOU GET A PERSON. YOU

16 SB.

17 AUDIENCE PARTICIPANT: UPS I

18 HAVE NOT CAROL SAYS HAVE YOU TRIED.

19 CAROL: FED EX.

20 KATHY: FED EX

21 BACKGROUND I DON'T TRY THAT. I NEVER

22 TRIED FED EX OR *UPS.

23 CAROL: YOU SHOULD.

24 KATHY: THANKS FOR THE WARNING

25 SO CALL THESE.

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1 CAROL: I GOT THROUGH IT THE 1ST

2 TIME.

3 KATHY: YOU HAVE DONE WHAT ON

4 THE 1ST TRY.

5 CAROL: I GOT THROUGH IT. I

6 MEAN IT WAS SLOW. IT WASN'T REAL FAST.

7 KATHY: YEAH IT'S HARD BUT IT

8 CAN BE EASY TO. YOU JUST KEEP PUSHING

9 THE BUTTON AND IF YOU GO TO THE WRONG

10 PLACE YOU CAN ALWAYS GO BACK AND IF YOU

11 GET A PERSON YOU DON'T NEED TO TALK TO

12 THEM YOU CAN ALWAYS HANG UP. YOU KNOW,

13 IT'S REALLY GOOD PRACTICE. ALL RIGHT.

14 THERE'S ALSO A GREAT PROGRAM

15 CALLED LEARNING TO HEAR AGAIN WITH A

16 COCHLEAR IMPLANT AND THAT'S A BOOK THAT

17 GIVES YOU SETS OF EXERCISES YOU CAN

18 PRACTICE AND TRY ANYTHING TO HELP YOU

19 BE ABLE TO HEAR AND UNDERSTAND BETTER.

20 AUDIENCE PARTICIPANT: WHERE DO

21 YOU BUY THEM? WHAT SPECIALIZED

22 PROGRAMS WHERE DO YOU GET THAT.

23 KATHY: I PUT IT ON THE SHEET

24 FOR YOU.

25 AUDIENCE PARTICIPANT: OKAY.

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1 KATHY: RIGHT.

2 AUDIENCE PARTICIPANT: LISTENING

3 TO TALK SHOWS ON THE RADIO IS ALSO A

4 VERY GOOD WAY TO PRACTICE LISTENING.

5 KATHY: THANK YOU BECAUSE ON THE

6 WAY HERE I WAS LISTENING TO A SELF HELP

7 TAPE. LISTENING TO A SELF HELP TAPE

8 CASSETTE OR YES, LISTENING TO TALK

9 SHOWS ON THE RADIO. AND YOU KNOW, THE

10 OTHER DAY I WAS JUST DRIVING -- I HAD A

11 FIVE HOUR DRIVE. IT WAS 4 O'CLOCK IN

12 THE MORNING. I'M DRIVING FROM CHICAGO

13 TO ST. LOUIS AND I AM HEARING THIS

14 STORY THEY'RE TELLING ME I'M GOING TO

15 SAY IT WITH YOU THEY'RE TALKING ABOUT

16 THE OLDEST MAN IN THE UNITED STATES WHO

17 LIVED TO BE 113 YEAR OLD. AND HE HAD

18 PASSED AWAY ON MONDAY BUT KEY TO BEING

19 TO LIVING THAT LONG HE SAID WAS HE

20 SMOKED CIGARS EVERYDAY HE DRANK STRONG

21 WHISKEY AND HE ATE GREASY FOOD,

22 EVERYTHING THEY TELL US NOT TO DO. AND

23 I'M GOING “OH MY!” I CAN HEAR THIS WHOLE

24 THING. THAT'S GOOD PRACTICE. SO

25 LISTEN TO THE TELEVISION, READ THE

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1 CAPTIONS AND HEAR THE WORDS. ANYTHING

2 YOU CAN DO TO IMPROVE YOUR SPEECH

3 COMPREHENSION.

4 AUDIENCE PARTICIPANT: 1 OTHER

5 THING I FOUND AND I DON'T KNOW ABOUT

6 EVERY ELSE AND MY HUSBAND IS HEARING SO

7 HE ALWAYS HAS THE RADIO ON IN THE CAR

8 AND HE USUALLY LISTENS TO NATIONAL

9 PUBLIC RADIO AND I DON'T HAVE A

10 TELECOIL IN MY IMPLANT. BUT IT'S LOUD

11 ENOUGH. I DON'T KNOW SOMETHING ABOUT

12 MAYBE THE PEOPLE WHO SPEAK ON THE NPR

13 THEY SPEAK VERY CLEAR AND I WAS

14 ACTUALLY ABLE TO PICKUP SOME WORDS

15 WITHOUT -- I USUALLY HAVE TO LIP READ.

16 BUT THE RADIO I WAS ABLE TO PICKUP

17 WORDS. SO NOW I HAVE IT ON ALL THE

18 TIME IN THE CAR. AND WHEN I'M DRIVING

19 I DON'T HEAR IT AS WELL. BUT WHEN WE

20 STOP YOU KNOW AT THE STOP LIGHTS I CAN

21 PICKUP SOME WORDS. SO THAT WOULD BE A

22 GOOD PRACTICE I THINK.

23 KATHY: THANK YOU FOR SHARING

24 THAT NATIONAL PUBLIC RADIO IS A GREAT

25 PLACE TO PRACTICE.

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1 AUDIENCE PARTICIPANT: AND I

2 TURN DOWN MY SPEECH PROCESSOR TO S

3 SETTING AND THAT CUTS OUT A LOT OF

4 ROAD NOISE AND TURN THE BATTERY

5 UP A LITTLE BIT AND IT WORKS FINE.

6 KATHY: GREAT.

7 THE WITNESS: GREAT. WELL THAT

8 ABOUT WRAPS UP THINGS I HAD TO TALK

9 ABOUT TODAY. AND WHAT I'D LIKE TO DO

10 NOW IS GIVE EVERYBODY A CHANCE TO ASK

11 ME QUESTIONS PERSONALLY. YOU CAN FEEL

12 FREE TO COME UP AND TRY SOME OF THESE

13 CORDS. IF I DON'T HAVE A CORD THAT WILL

14 MATCH YOUR PROCESSOR, I CAN HOPEFULLY

15 DIRECT YOU ON HOW TO GET IT. IN THE

16 BACK I HAVE A FEW -- THERE'S SOME

17 FREE VIDEOS BACK THERE. IF YOU HAVE

18 THE NUCLEUS DEVICE IT TALKS ABOUT USING

19 ASSISTIVE LISTENING DEVICES WITH YOUR

20 NUCLEUS COCHLEAR IMPLANT I ALSO HAVE A

21 CATALOG FOR THE NUCLEUS THAT

22 YOU ARE ALL FREE TO TAKE HOME AND SOME

23 PENS AND I ALSO HAVE MY BUSINESS CARDS

24 BACK THERE SO YOU CAN FEEL FREE TO

25 CONTACT ME PERSONALLY BY TELEPHONE OR

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1 E-MAIL OR TTY IF YOU NEED TO. AND

2 ANYTIME. AND BECAUSE I DO COVER EIGHT

3 STATES I'M ON THE ROAD FREQUENTLY. SO

4 IF I DON'T GET BACK TO YOU RIGHT AWAY.

5 I USUALLY TRY VERY HARD WITHIN 24 TO 48

6 HOURS. IF I DON'T, PLEASE KNOW THAT

7 I'M ON THE ROAD AND I WILL GET RIGHT

8 BACK TO YOU. AND I THANK YOU SO MUCH

9 FOR YOUR TIME TODAY. I REALLY

10 APPRECIATE YOUR ATTENTION (APPLAUSE).

11 CAROL: HI EVERYONE. CAN

12 EVERYONE HEAR ME. THERE WAS A SIGN IN

13 SHEET THAT DIDN'T GET PASSED AROUND

14 THAT I WANT TO DO THAT. SO PLEASE --

15 (SEVERAL INDIVIDUAL CONVERSATIONS GOING

16 ON).

17 CAROL: HELLO? HELLO? HELLO.

18 I'M TRYING TO GET EVERYONE'S ATTENTION.

19 THERE'S ONE VERY IMPORTANT POINT THAT

20 I'D LIKE TO SHARE. THAT IS THAT TEPP

21 VOUCHERS, APPLICATIONS EQUIPMENT

22 PURCHASE PROGRAM VOUCHERS CAN BE USED

23 TO PURCHASE THIS ASSISTIVE EQUIPMENT

24 THAT WE'VE TALKED ABOUT TODAY. TO HELP

25 YOU USE THE TELEPHONE. OKAY. THAT'S

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1 JUST -- I HOPE WE SEE YOU ALL THE NEXT

2 TIME. WE DIDN'T TALK ABOUT A NEXT

3 MEETING. I'M THINKING THERE WILL BE A

4 MEETING AGAIN IN APRIL. WILL THAT WORK

5 FOR EVERYONE? CAN I HAVE A SHOW OF

6 HANDS? 1 ISSUE THAT WE ALL HAVE BEEN

7 DEALING WITH IS INSURANCE. AND THE

8 SPEAKER THAT I WOULD LIKE TO BRING IN

9 FOR THIS PARTICULAR MEETING WILL BE

10 SOMEONE MAYBE FROM THE INSURANCE

11 COMMISSIONERS OFFICE. SOMEONE THAT CAN

12 MAYBE TALK ABOUT HOW SOME OF THE

13 INSURANCE ISSUES THAT WE OFTEN FACE

14 WITH THE IMPLANTS. SO UNLESS SOMEONE

15 HAS ANOTHER TOPIC THAT THEY WOULD

16 REALLY LIKE TO HEAR IN A FUTURE MEETING

17 WOULD YOU PLEASE GET AHOLD OF ME AND

18 LET ME KNOW. WELL THE THIRD WEEK END

19 IN APRIL -- I DON'T HAVE MY CALENDAR

20 WITH ME WITH -- WHERE IS \EAST\EASE

21 EASTER IN APRIL? MAY IS THE MONTH I'M

22 THINKING OF. 2ND OR THIRD WEEK END IN

23 MAY, DOES THAT WORK FOR A MEETING? I'M

24 NOT HEARING FROM ANYBODY.

25 AUDIENCE PARTICIPANT: THIRD

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1 WEEK WOULD BE BETTER.

2 AUDIENCE PARTICIPANT: THIRD

3 WEEK END IN MAY. SO I HOPE TO SEE YOU

4 ALL. THANK YOU FOR COMING. BYE.

5 STKPWHRAO*EUFRPBLGTSDZ

6 STKPWHRAO*EUFRPBLGTSDZ AT THIS POINT AT

7 THIS POINT.

8 WHAT I DO IS TYPE FON NET

9 PHONETICALLY INSTEAD OF TYPING EACH

10 INDIVIDUAL WORD OR EACH INDIVIDUAL

11 LETTER. I BREAKDOWN THE WORDS INTO

12 SILL LA BELLS. SILL BELLS I DON'T HAVE

13 SILL BALANCES IN MY DICTIONARY. SO

14 THAT'S WHY IT'S NOT COMING OUT.

15 SYLLABLE IS NOT IN MY DICTIONARY.

16

17

18

19

20

21

22

23

24

25

Rose Coulthart, RPR ajc2@wi.net 262-878-0884